- Enjoy participating in weight-lifting for overall physical and mental well-being
- Adventure Travel
- Watching Movies and TV Shows
Kyle Hass
Twin Falls,ID
Summary
Professional hospitality leader prepared for role that demands high standards and results-driven management. Proven ability to organize and execute seamless events, ensuring guest satisfaction and operational efficiency. Valued for collaborative efforts and flexibility in adapting to changing event needs, while showcasing strong communication and organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Banquet Captain
Boise Centre
04.2025 - 12.2025
- Supervised banquet staff to ensure seamless event execution and exceptional guest experiences.
- Coordinated logistics for multiple events, optimizing setup and service timelines for efficiency.
- Trained and mentored new team members on service standards and operational procedures.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage services during events.
Banquet Captain
Hotel Renegade
04.2024 - 05.2025
- Supported team in preparation for the grand opening by facilitating hiring processes and inventory management.
- Developed and executed training programs for the banquet staff.
- Utilized Toast and Opera software with high efficiency.
- Coordinated and oversaw all operations and maintenance of Pivium AV systems.
- Proficient in creating weekly schedules through 7shifts.
Catering Coordinator / Shift Lead
Mo' Bettah's Hawaiian Style Food
09.2022 - 04.2024
- Planned and executed catered events for up to 300 guests, including arranging and managing service staff, preparing and serving menu items, and ensuring customer satisfaction
- Formulated and executed strategies to enhance customer satisfaction and foster repeat business
- Engaged directly with clients to gather event-specific requirements and preferences for each occasion
Critical Pull Time Handler
Amazon Warehouse
01.2022 - 09.2022
- Responsible for ensuring timely and accurate loading of trucks with the correct shipments, meticulously verifying contents just before departure
- Proficiently analyzed and organized a list of packaged carts, ensuring prompt delivery to the designated trucks, with the ability to adapt to last-minute changes efficiently
- Actively participated in and adhered to all Critical Path Time (CPT) meetings, demonstrating attentive listening skills and consistently following prescribed protocols
Lead Installer
TLC Raingutters
03.2019 - 01.2022
- Managed the day-to-day operations of multiple installation teams and repair technicians
- Conducted on-site visits to engage with homeowners, assess their needs, and determine optimal installation or repair solutions
- Enforced adherence to all OSHA safety regulations across job sites, ensuring a secure working environment for all team members
Education
GED -
GED Idaho
Boise, ID05-2022
Skills
- Customer relationship management / satisfaction
- Conflict resolution
- Working in high stress environments
- Ability to learn quickly
- Team management/leadership
- Toast POS, 7shifts, Salesforce
- Pivium AV systems
Certification
- Food Handlers
- TIPS
Accomplishments
- As Banquet Captain, led service teams in hosting high-profile clientele, including government officials, legal professionals, and well-known actors and musicians.
- Supported all pre-opening and opening operations for Idaho's highest-recognized hotel and for two Mo' Bettahs restaurant openings.
Interests
Timeline
Banquet Captain
Boise Centre
04.2025 - 12.2025
Banquet Captain
Hotel Renegade
04.2024 - 05.2025
Catering Coordinator / Shift Lead
Mo' Bettah's Hawaiian Style Food
09.2022 - 04.2024
Critical Pull Time Handler
Amazon Warehouse
01.2022 - 09.2022
Lead Installer
TLC Raingutters
03.2019 - 01.2022
GED -
GED Idaho