Kyle Haughey
Summary
Skilled multitasker with superior work ethic and great teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated with a resourceful approach to business development and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Service Valet
Valet Living
03.2023 - 09.2023
- Maintained a consistent trash disposal service for multiple apartment complexes.
- Built positive customer rapport for a courteous, friendly and professional service.
- Trained junior staff in customer care, efficient methods of waste removal, and safe handling procedures.
- Customer facing position with consistent problem solving to improve resident experiences.
Engineering Consulting Technician
Applied Technical Services, Inc
05.2020 - 12.2022
- ·Assisted engineers with nondestructive testing of window washing and facade access equipment.
- Completed job reports and logs immediately following industry required load testing.
- Supported design tasks with 3D modeling and drawings of facilities, infrastructure and systems.
- ·Performed equipment testing the roofs of high-rise buildings throughout the country.
- Maintained quality assurance and customer satisfaction objectives.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating window washing equipment after it had been installed.
- Checked, repaired and repacked survival equipment to meet specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- · Maintained a strong understanding of OSHA and ANSI industry regulations.
Lawn Care Business Owner
Kyle's Kutz
05.2016 - 10.2022
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Installed stonework according to landscape design plan and client specifications.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Educated employees and members of public on plant biology and health.
- Developed and implemented strategies for water conservation.
- Removed debris and waste from outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Civil Engineering Co-Op Student
Applied Technical Services, Inc
07.2018 - 08.2020
- Drafted facade access equipment layouts using AutoCad
- Assisted engineers with nondestructive testing of window washing and facade access equipment.
- Performed equipment testing the roofs of high-rise buildings throughout the country.
- Displayed strong communication and interpersonal skills while visiting clients, jobsites and consultant offices to support project and business development needs.
- Maintained a strong understanding of OSHA and ANSI industry regulations.
Education
BBA - Business Management
Kennesaw State University
Kennesaw, GA12.2024
Skills
- Positive attitude
- Customer service excellence
- Conflict resolution
- Reliability and punctuality
- Cross-selling services
- Stress management
- Problem-Solving
Timeline
Service Valet
Valet Living
03.2023 - 09.2023
Engineering Consulting Technician
Applied Technical Services, Inc
05.2020 - 12.2022
Civil Engineering Co-Op Student
Applied Technical Services, Inc
07.2018 - 08.2020
Lawn Care Business Owner
Kyle's Kutz
05.2016 - 10.2022
BBA - Business Management
Kennesaw State University
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