Kyle Helmke
Hoover,AL
Summary
Analytical and results-driven operations leader with 10+ years of experience in workforce management, performance analytics, financial operations, and team leadership. Proven ability to forecast staffing needs, analyze trends, optimize labor deployment, and align workforce capacity with business demand. Strong background in data-driven decision making, reporting, process improvement, and cross-functional collaboration in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Branch Manager
Wells Fargo
03.2024 - Current
- Lead operational performance, staffing strategy, and service delivery for a high-volume banking location.
- Analyze transaction trends and customer traffic patterns to optimize employee scheduling and coverage.
- Monitor productivity metrics and implement process improvements to improve efficiency and client experience.
- Develop and coach teams while ensuring compliance with operational controls and performance standards.
- Partner with regional leadership to align workforce capacity with business objectives.
Branch Manager (AVP)
Regions Bank
09.2021 - 10.2023
- Directed daily operations and workforce planning for branch locations while consistently exceeding performance targets.
- Used historical performance data to forecast staffing needs and balance service levels with labor costs.
- Built high-performing teams through strategic hiring, training, and development.
- Strengthened operational controls and implemented reporting improvements to support leadership decisions.
Flagship Branch Manager / Branch Manager
Enterprise Rent-A-Car
08.2017 - 09.2021
- Managed full P&L responsibility including labor budgeting and resource allocation.
- Forecasted demand and adjusted staffing models to support seasonal volume fluctuations.
- Improved operational efficiency through workflow redesign and performance analytics.
- Led large teams in high-volume environments while maintaining service quality and cost controls.
Executive Team Leader
Target
02.2016 - 08.2017
- Led workforce execution across operations and staffing initiatives.
- Analyzed sales and traffic trends to optimize labor deployment.
- Implemented performance improvements that increased productivity and engagement.
Financial Representative
Northwestern Mutual
09.2015 - 02.2016
- Conducted analytical assessments of client financial needs and provided strategic recommendations.
Education
Master of Accounting -
University of Alabama at Birmingham
01.2026
Certificate - Organizational Leadership
Highlands College
Accounting Certificate - undefined
University of Alabama at Birmingham
01.2025
Bachelor of Science - International Business (Finance & Spanish)
Auburn University
01.2013
Skills
- Workforce planning
- Capacity Modeling & Staffing Optimization
- Data Analysis & Operational Reporting
- KPI Development & Performance Tracking
- Process Improvement & Continuous Optimization
- Budgeting & Labor Cost Management
- Team Leadership & Coaching
- Risk Management & Compliance
Timeline
Branch Manager
Wells Fargo
03.2024 - Current
Branch Manager (AVP)
Regions Bank
09.2021 - 10.2023
Flagship Branch Manager / Branch Manager
Enterprise Rent-A-Car
08.2017 - 09.2021
Executive Team Leader
Target
02.2016 - 08.2017
Financial Representative
Northwestern Mutual
09.2015 - 02.2016
Certificate - Organizational Leadership
Highlands College
Accounting Certificate - undefined
University of Alabama at Birmingham
Bachelor of Science - International Business (Finance & Spanish)
Auburn University
Master of Accounting -
University of Alabama at Birmingham