Kyle Higginbotham
Jacksonville,FL
Summary
Adaptable Public Safety and Emergency Management major (3.2 GPA) currently attending Florida State College at Jacksonville, with almost 3 years of work experience in retail. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
3
3
years of professional experience
10
10
Certificates
Work History
Retail Sales Associate
Fabletics - TechStyle
08.2023 - Current
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Used POS system to process sales, returns, online orders, and gift card activations.
MARTIAL ART INSTRUCTOR
Multiple Privately Owned
01.2021 - Current
- Teach and guide students with self confidence and self-respect, to become better versions of themselves
- Help prepare students for protecting themselves for the real world with self-defense tactics
- Help mentor young and older children
BAKERY APPRENTICE
Publix
03.2022 - 08.2023
- Prepare bakery products for purchase
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware
- Operate slicing or wrapping machines
- Recommend, select, and help locate merchandise based on customer needs and desires
- Contributed to positive customer experiences by providing exceptional service during bakery transactions.
GROCERY CLERK
Publix
07.2021 - 04.2022
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Assist customers by providing information and resolving their complaints
Education
Bachelor of Applied Science (B.A.S.) - Emergency Management And Public Safety
Florida State College At Jacksonville
Jacksonville, FL12.2024
Skills
- Microsoft Office and Adobe
- Leadership Qualities
- Customer Service
- Calm Under Pressure
- Problem-Solving
- Organization
Certification
FEMA IS Certifications:
- Introduction to Incident Command System, ICS-100
- An Introduction to Exercises IS-120
- Basic Incident Command System for Initial Response ICS-200
- Leadership and Influence IS-240.C
- An Introduction to the National Incident Management System IS-700
- National Response Framework, An Introduction IS-800
- Basic Workplace Security Awareness IS-906
- Active Shooter: What You Can Do IS-907
- Protecting Critical Infrastructure against Insider Threats IS-915
- Adobe Premier Pro Certification
- 1ST Degree Black Belt
Timeline
Retail Sales Associate
Fabletics - TechStyle
08.2023 - Current
BAKERY APPRENTICE
Publix
03.2022 - 08.2023
GROCERY CLERK
Publix
07.2021 - 04.2022
MARTIAL ART INSTRUCTOR
Multiple Privately Owned
01.2021 - Current
Bachelor of Applied Science (B.A.S.) - Emergency Management And Public Safety
Florida State College At Jacksonville
References
References available upon request.
Extra Curricular
- Teaching Martial Arts
- Leading a college age small group.
- High School Soccer Coach
- Media/Live Streaming for Church
References
References available upon request.
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