Kyle Hight
Orange
Summary
Strategic and data-driven Customer Development leader with over a decade of experience in sales enablement, RFP development, schematic planning, and customer relationship management. Proven track record of driving category growth, optimizing shelf strategies, and leveraging syndicated data tools (Numerator, Nielsen, IRI, Technomic) to deliver actionable insights. Adept at cross-functional collaboration, team leadership, and high-impact presentations. Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director, Customer Development
Southern Glazer’s Wine & Spirits
03.2023 - Current
- - Lead RFP creation and presentations in partnership with Sales Directors and VPs.
- - Deliver insights using Technomic, Nielsen, Datassential, and Numerator to support sales goals.
- - Contribute to bi-annual market overview decks and ad hoc reporting for executive leadership.
Manager, Customer Development
Southern Glazer’s Wine & Spirits
04.2015 - 03.2023
- - Managed schematic development for major retail and convenience accounts including Food 4 Less, Smart & Final, CVS, and 7-Eleven.
- - Boosted spirit category sales by 22% (2019) and wine cold box share by 30% (2018) through optimized layouts and item selection.
- - Led a team of four reset leads, overseeing scheduling and execution.
- - Supported supplier scorecards and new item setup across multiple markets.
- - Drove a 15% spirit sales increase at Smart & Final (2021) through strategic item additions.
Territory Manager, Chain Sales
Southern Glazer’s Wine & Spirits
01.2013 - 03.2015
- - Managed sales for chain accounts in Fullerton/Anaheim, increasing shelf visibility and brand presence.
- - Recognized as a Top Performer and awarded Manager of the Month (May 2014).
Merchandiser
Southern Glazer’s Wine & Spirits
08.2012 - 12.2012
- - Executed in-store merchandising and built promotional displays to support sales initiatives.
Education
B.S. - Biological Science (Microbiology)
California State University, Fullerton
12-2014
Skills
- Market analysis
- RFP development
- Data interpretation
- Sales strategy
- Performance metrics
- Customer relationship management
- Cross-functional collaboration
- Presentation skills
- Trend forecasting
- Strategic planning
- Team collaboration
- Business strategy
- Time management
Certification
- - Certified Specialist of Spirits (CSS)
- - Wine & Spirit Education Trust – Level 2 (WSET 2)
- - JDA (Blue Yonder) Schematic Writing – Levels 1 & 2
- - Hospitality/Beverage Specialist Certified (HBSC)
Timeline
Director, Customer Development
Southern Glazer’s Wine & Spirits
03.2023 - Current
Manager, Customer Development
Southern Glazer’s Wine & Spirits
04.2015 - 03.2023
Territory Manager, Chain Sales
Southern Glazer’s Wine & Spirits
01.2013 - 03.2015
Merchandiser
Southern Glazer’s Wine & Spirits
08.2012 - 12.2012
B.S. - Biological Science (Microbiology)
California State University, Fullerton
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