Kyle Hill
Tampa,FL
Summary
Hired in 2005 at Citrus Park as a sales associate. Promoted to Ast. Manager in 2012. Promoted to Store Manager in 2015 at New Tampa achieving Masters club in 2020 & Presidents club in 2021. Hired at 2022 University Square as Store Manager achieving Leaders club, First Impressions winner and Tide Turners honors in 2025.
Overview
20
20
years of professional experience
Work History
Store Manager
Sherwin-Williams
Tampa, FL
03.2015 - Current
- Supported inventory management through stock organization and product placement.
- Engaged with customers to address inquiries and enhance shopping experience.
- Collaborated with team members to ensure adherence to company policies and procedures.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
High School Diploma -
King High School
Tampa, FLSkills
Customer service
- Problem-solving
- Multitasking and organization
- Store operations
- Training and mentoring
- Friendly and positive
- Inventory management
- Recruitment and hiring
- Staff management
- Employee scheduling
- Leading staff meetings
- Sales coaching
- Performance reviews
Problem-solving
Customer relations
Multitasking and organization
Customer service management
Training and mentoring
Friendly and positive
Store opening and closing
Team leadership and coaching
Inventory management
Store merchandising
Shift scheduling
Recruitment and hiring
Leadership development
Employee scheduling
Pricing strategies
Sales coaching
Retail sales techniques
Accomplishments
2020 Masters club
2021 Presidents club
2025 Leaders & First impressions winner
Timeline
Store Manager
Sherwin-Williams
03.2015 - Current
High School Diploma -
King High School