Kyle Hoffman
Mio
Summary
Reliable and customer-focused professional with experience in hotel front desk operations and warehouse environments. Strong communication skills, attention to detail, and the ability to work efficiently in fast-paced settings. Known for providing excellent guest service, handling multiple responsibilities, and maintaining accuracy and organization.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
Fairfield Inn & Suites by Marriott
Traverse City, MI
06.2024 - 10.2025
- Greeted guests warmly and managed check-in and check-out procedures
- Handled reservations, room assignments, and payment processing
- Responded to guest questions, concerns, and requests to ensure a positive stay
- Answered phone calls and coordinated with housekeeping and maintenance
- Maintained a clean, organized, and professional front desk area
Front Desk Associate
Best Western Plus
Traverse City, MI
10.2024 - 11.2024
- Delivered high-quality customer service to hotel guests and visitors
- Managed booking systems, guest records, and billing transactions
- Resolved guest issues promptly and professionally
- Assisted with daily hotel operations and administrative tasks
- Worked collaboratively with team members to ensure smooth operations
Warehouse Associate
Mio Rental and Retail
Mio, MI
04.2024 - 05.2024
- Picked, packed, and prepared orders accurately and efficiently
- Loaded and unloaded materials while following safety procedures
- Maintained inventory organization and cleanliness of the warehouse
- Met productivity goals in a fast-paced work environment
- Followed company policies and demonstrated strong attendance and reliability
Education
High School Diploma -
Roscommon High School
Roscommon, Michigan05-2014
Associate of Science - Business Administration And Management
North Central Michigan College
Petoskey, MI12-2026
Bachelor of Science - Business Administration And Management
Ferris State University
Big Rapids, MI05-2028
Skills
- Customer Service & Guest Relations
- Front Desk & Hotel Operations
- Cash Handling & Payment Processing
- Phone & Reservation Systems
- Team Collaboration
- Time Management
- Attention to Detail
- Physical Stamina & Warehouse Safety
Languages
English
Full Professional
Timeline
Front Desk Associate
Best Western Plus
10.2024 - 11.2024
Front Desk Associate
Fairfield Inn & Suites by Marriott
06.2024 - 10.2025
Warehouse Associate
Mio Rental and Retail
04.2024 - 05.2024
High School Diploma -
Roscommon High School
Associate of Science - Business Administration And Management
North Central Michigan College
Bachelor of Science - Business Administration And Management
Ferris State University