Kyle Holdeman
Indianapolis,IN
Summary
Board Certified Ambulatory Care Pharmacist with nine years experience across multiple high-volume retail pharmacies. Known for stabilizing underperforming locations by optimizing workflows, developing accountability, and aligning operations while maintaining high-quality patient care and compliance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Meijer #131
12.2023 - Current
- Developed and implemented technician improvement plan featuring original training materials and quizzes to ensure growth
- Streamlined efficiency resulting in improvement of promise time from 40% to 95% within 6 months
- Increased store POD productivity from 8% to 33% to within 6 months - current POD productivity is 50%
- Increased customer satisfaction (Net Promoter Score) from 45% to 90% through mindful technician hiring, training, and workflow adjustments
- Maintained labor budget, inventory turnover, script count, and excellent patient care
- Completed biweekly compliance reviews for prescriptions, invoices, staff licenses and cleanliness standards
- Onboarded and trained 10 technicians over 2 year tenure
- Trained 1 pharmacy manager, 1 staff pharmacist, and 7 relief pharmacists
- Delegated responsibilities to technicians including inventory management, supply management, and technician scheduling/training
- Maintained staff pharmacist responsibilities including verifying 1700 prescriptions weekly in addition to managerial duties
- Total store prescription volume 3600
- Supervisor- Mike Brownlie (PDM) Megan Kappes (PDM)
Staff Pharmacist
Meijer #129
07.2023 - 12.2023
- Reported opportunities for growth and directed resources for improvement at the request of our district manager
- Mentored 2 pharmacy students for 20 hours per week
- Increased technician contribution to workload by 80%
- Entered and verified 2000 prescriptions weekly
- Total store prescription volume 2700 weekly
Relief/Staff Pharmacist
Meijer #258
07.2020 - 07.2023
- Interviewed technician candidates; hired and trained 15 technicians over 2 years
- Designed and implemented technician improvement plan including original quizzes, personal training plans, and progress check ins with documentation
- Created pharmacist and technician schedules according to projected labor budget
- Chosen by district manager to travel to Indiana to help correct dysfunctional store - optimized organization, mentored new manager, trained 6 technicians, and corrected compliance concerns (2-week trip)
- Collaborated with other pharmacists for mass immunization at COVID vaccine clinics in Indiana and Kentucky - personally provided over 1000 vaccines thru 3 clinics
- Precepted 2 pharmacy students and served as interim pharmacy manager (6 month tenure)
- Entered and verified 1500 prescriptions weekly
- Total store prescription volume 3800 weekly
- Supervisor - Jeff Jackson
Pharmacy Intern
Meijer #184
01.2017 - 07.2020
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Developed and directed store medication therapy management implementation
- Facilitated health screenings and wellness events
- Preceptor - Ashley Bowling
Education
Board Certified Ambulatory Care Pharmacist -
Board of Pharmacy Specialties
10-2025
PharmD -
University of Kentucky College of Pharmacy
Lexington, KY05-2020
Bachelor of Science - Biochemistry
University of Kentucky
Lexington, KY05-2016
Skills
- Pharmacy operations management
- Policy enforcement
- Workflow optimization
- Procedure development
- Training and mentoring
- Performance metrics
- Direct patient care
- Medication therapy management
- Effective and direct communication
- Enterprise Pharmacy System (EPS) expert
Licenses
- Board Certified Ambulatory Care Pharmacist - 6155131 - EXP 12/31/2032
- IN Pharmacist License - 26028947A - EXP 6/30/2026
- KY Pharmacist License - 021352 - EXP 2/28/2027
Certification
- Immunization certification
- Opioid antagonist certification
- Kentucky Board of Pharmacy certified preceptor
- CardioChek Point-of-Care testing certification
Timeline
Pharmacy Manager
Meijer #131
12.2023 - Current
Staff Pharmacist
Meijer #129
07.2023 - 12.2023
Relief/Staff Pharmacist
Meijer #258
07.2020 - 07.2023
Pharmacy Intern
Meijer #184
01.2017 - 07.2020
Board Certified Ambulatory Care Pharmacist -
Board of Pharmacy Specialties
PharmD -
University of Kentucky College of Pharmacy
Bachelor of Science - Biochemistry
University of Kentucky