Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
Generic

Kyle Hovan

Garden Grove,CA

Summary

Energetic and customer-focused hospitality professional with experience in restaurant and retail service. Skilled at handling high-volume environments, multitasking under pressure, and providing excellent guest experiences. Proven ability to upsell menu items and maintain speed and accuracy in food service operations.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front of House Staff Member

HiroNori Craft Ramen
Irvine, California
02.2025 - Current
  • Delivered high-quality guest service by managing reservations, seating, and orders.
  • Handled in-house, mobile, and third-party delivery orders (DoorDash, UberEats, Grubhub) with accuracy and speed.
  • Upsold appetizers, sides, and drinks to maximize guest satisfaction and sales.
  • Maintained a clean, organized dining environment while assisting with bussing, food running, and drink preparation.

Sales Associate

H&M Hennes & Mauritz
Orange, California
06.2024 - 12.2024
  • Assisted customers with product selection, style recommendations, and purchases.
  • Processed transactions quickly and accurately while managing cash handling.
  • Upsold clothing items by suggesting outfits and accessories to increase sales.
  • Supported store projects and trained new associates to company standards.

Education

Bachelor of Arts - Business Administration - Finance

California State University, Fullerton
Fullerton, CA
05-2028

Skills

  • Customer Service & Guest Relations
  • Fast-Paced Multitasking
  • Upselling & Suggestive Selling
  • POS & Mobile Ordering Systems
  • Team Collaboration
  • Detail-Oriented & Reliable

Certification

  • Food Handler’s Card (Valid through June 2027)

Affiliations

  • Fraternity Member, Phi Kappa Tau | CSU Fullerton
    • Participated in philanthropy and community service projects to support local charities
    • Collaborated with chapter members to organize campus events and fundraisers
    • Developed teamwork, networking, and leadership skills through active membership
  • Feeding America Volunteer

Accomplishments

  • Employee of the Month | Top Sales Associate

Timeline

Front of House Staff Member

HiroNori Craft Ramen
02.2025 - Current

Sales Associate

H&M Hennes & Mauritz
06.2024 - 12.2024

Bachelor of Arts - Business Administration - Finance

California State University, Fullerton

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