Kyle Humfleet
Cincinnati / Open To Relocation ,OH
Summary
Dedicated professional bringing experience in cross-functional collaboration with Technical Monitoring, Engineering Support, Legal / Regulatory Education, Customer Service Experience at top performing Company. Self motivated to deliver personal and team success. Open to Relocation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
F35 Program Analyst Engineer
Lockheed Martin
WPAFB, Ohio, United States
03.2024 - 09.2024
- Exercise SAP knowledge for work functions in Service Flo.
- Function as a conduit between internal and external customers and the F-35 Sustainment organizations including Sustaining Engineering, Supply Chain Management, Sustainment Performance Management, Field Operations, Support Equipment Training, and others as needed.
- Presentation design, web environment, process design
- Excellent communication skills, both written and verbal.
- Word, Excel, PowerPoint experience
- Collaborate in team / organizational efforts to increase performance metrics, database knowledge continuity
- Advanced communication for Military / NATO members
- Demonstrated the important role in the national security of the United States and partner countries. Liaison between pre-eminent expertise in advanced aircraft support, stealth technology, operations, and systems integration.
- Track & Manage Fleet Operations of F-35 Program, Aide in Test Ops, Support Engineering Teams / ITAR.
Pro IT Support Specialist
Apple Inc.
Remote
08.2021 - 05.2024
- Provided advanced assessments to customers experiencing technical challenges, damages, concerns and agreement administration issues.
- Exercised SAP knowledge for work functions
- Demonstrated thorough knowledge of administrative / compliance policy.
- Quickly adaptable to multiple forms of communication in a Team environment.
- Excellent communication and presentation skills, both written and verbal to a wide range of teams
- Word, Excel, PowerPoint experience
- Collaborated in team / organizational efforts to increase performance metrics, database knowledge continuity
- High analytical and experienced in problem solving
College Program Apple IT Advisor
Apple Inc.
Remote
03.2019 - 08.2021
- Supported domestic and international customers for Information Technology (IT) solutions across iOS, MacOS, WatchOS, TvOS and more.
- Conducted thorough assessment of various issues and resolved independently or in collaboration across software engineering support teams.
- Demonstrated excellent knowledge and retention to technical systems and administration policies
- Collaborated with multidisciplinary teams to coordinate effective resolution plans.
- Navigated a fast paced environment with emphasis on tangible performance metrics and various compliance responsibilities while switching between different job related tasks.
- Utilized empathy and strong attention to detail with excellent oral and written communication skills.
Sales Representative
Verizon Wireless
Columbus, Ohio, United States
06.2018 - 03.2019
- Generated retail sales by using technology, and exceptional customer service to expand the Verizon network.
- Learn and uncover customers' needs by creating connections and asking probing questions.
- Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
- Closed sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
- Continuously developed through ongoing training and up-skill in operational functions across merchandising and inventory.
Education
Bachelor of Science - Political Science, International Relations
The Ohio State University
Columbus, OHSkills
- Critical listening and analysis
- Problem Solving
- Understanding of Governmental & Legal Policy
- Advanced analysis
- Administrative duties
- Compliance
- Contract Management
- Data Monitoring
- Microsoft & Apple Office Program(s) Expert
- SAP / CRM
- Self Starter
- Advanced Communication Skills
Certification
- F35 Familarity Course Completetion , Lockheed Martin.
- DOD Secret Security Clearence.
- Distinct 5 Year Service Aaward at Apple.
Languages
English
Italian
Timeline
F35 Program Analyst Engineer
Lockheed Martin
03.2024 - 09.2024
Pro IT Support Specialist
Apple Inc.
08.2021 - 05.2024
College Program Apple IT Advisor
Apple Inc.
03.2019 - 08.2021
Sales Representative
Verizon Wireless
06.2018 - 03.2019
Bachelor of Science - Political Science, International Relations
The Ohio State University