Managed daily operations for landscape design projects and service delivery.
Coordinated team schedules to optimize resource allocation and workflow efficiency.
Oversaw inventory management to ensure availability of tools and materials.
Implemented safety protocols to maintain a secure work environment for staff.
Trained new employees on operational processes and company standards.
Collaborated with clients to understand project requirements and expectations.
Streamlined communication between teams to enhance project coordination.
Customer service/ Co-manger
Books-A-Million
Clarksville
01.2011 - 12.2014
Getting customers to buy the company’s discount card which the company heavily relies on to stay in business. There is a quota that needed to be met every day and week.
Assisted in managing daily store operations and employee schedules.
Trained and mentored new staff on customer service standards.
Oversaw inventory management and stock replenishment.
Barista/Cook Supervisor
Perkfection coffee shop
Jeffersonville
08.2012 - 11.2014
Prepared high-quality coffee and espresso beverages for customers.
Maintained cleanliness and organization of the coffee shop environment.
Provided exceptional customer service, ensuring a welcoming atmosphere.
Manual labor/Maintenance Crew Member
Customer First RV
Memphis , IN
05.2006 - 12.2011
Maintained and cleaned Recreational Vehicles
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
20
20
years of professional experience
2009
2009
years of post-secondary education
Education
Henryville High School
Henryville, IN
Skills
Project management
Resource allocation
Inventory management
Safety protocols
Languages
English
Native language
Spanish
Intermediate (B1)
B1
Reference Contacts
Damian Stumler, Grant Line Nursery Garden Center/ Landscape Design Owner - 502-552-0787
Chris Tobee, Grant Line Landscape Design Head Designer -502-552-6598