Kyle Johnston
QSC Management & GNS Enterprises
WOODBURY
1
Certification
9
years of professional experience
Experienced facilities and maintenance professional responsible for HVAC, refrigeration, preventative maintenance, and building systems across 25 McDonald’s restaurant locations. Skilled in evaluating infrastructure, coordinating repairs and improvement projects, ensuring regulatory compliance, and preserving the functionality and longevity of physical assets. Proven ability to collaborate with contractors, vendors, and stakeholders while balancing operational needs with long-term planning. Brings strong technical knowledge, attention to detail, and a commitment to responsible stewardship of community and historic resources.
Work History
Operations Technology Professional & Maintainence
3 Months- Conduct routine inspections and troubleshooting of machinery to ensure operational efficiency.
- Diagnose and repair HVAC systems, ensuring optimal performance and customer satisfaction.
- Diagnose equipment malfunctions and implemented corrective actions to minimize downtime.
- Oversee projects from company initiatives to remodel projects.
- Lead initiatives for system upgrades, enhancing overall operational capabilities.
- Played a key role in the successful completion of various company initiatives by collaborating effectively with colleagues at all levels.
Operations Technology Professional
2 Years 1 Month- Managed installation and configuration of network devices, ensuring seamless connectivity.
- Monitored system performance metrics, identifying trends for proactive maintenance actions.
- Conducted regular audits of IT equipment inventory, ensuring accurate documentation of assets and timely replacement or disposal as needed.
- Coordinated closely with vendors to ensure timely delivery of purchased equipment and services while maintaining strong working relationships throughout project lifecycles.
Assistant General Manager
4 Years 10 Months- Led operational initiatives to streamline workflows and enhance team productivity.
- Developed and implemented strategic plans to improve customer satisfaction and service delivery.
- Analyzed performance metrics to identify areas for process improvement and efficiency gains.
- Managed recruitment and onboarding processes to build a high-performing workforce.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Shift Manager
2 Years 2 Months- Supervised daily operations, ensuring efficient workflow and adherence to company standards.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements, enhancing productivity and team performance.
- Coordinated staff schedules to optimize resource allocation during peak hours.
Education
Associate of Science - Criminal Justice
- Dean's List [Spring 2026]
- 3.50 GPA
Skills
Customer service
HVAC and refrigeration systems
IT troubleshooting
IT compliance
POS Systems
Operational efficiency
Certification
- Food Service Electrical Safety
- ServSafe
Timeline
Operations Technology Professional & Maintainence
QSC Management & GNS Enterprises
03.2026 - CurrentRead More
Operations Technology Professional
Rawden Joint Ventures LLC.
02.2024 - 03.2026Read More
Assistant General Manager
JDKD Enterprises (2019-2021), Rawden Joint Ventures LLC (2021-2024)
04.2019 - 02.2024Read More
Shift Manager
JDKD Enterprises
02.2017 - 04.2019Read More
Rowan College At Gloucester County
Associate of Science from Criminal Justice
Read More