Kyle Keller
Wilmington,NC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Trainer Sales Associate
Hotworx
08.2022 - Current
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Trained new employees on customer service, money handling and organizing strategies.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Pool Service Technician
Four Seasons Pool Builders
03.2022 - 08.2022
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Maintained clean, safe and appropriately stocked company vehicle.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
Server, Busser, Host, Dishwasher, Expo,Server Asst
Village Table & Tavern
01.2017 - 07.2022
- Supported fast table turnover by taking customer orders and payments accurately and efficiently.
- Assisted managers with quickly resolving service- and food-related issues.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Education
Associate of Science - Marine Technology
Cape Fear Community College
Wilmington, NC05.2024
High School Diploma -
First Flight High School
Kill Devil Hills, NC06.2020
Skills
- Cash Handling Accuracy
- Time Management
- Hazardous Chemical Handling
- Issue Resolution
- Chemical Balancing
- Process Payments
Timeline
Trainer Sales Associate
Hotworx
08.2022 - Current
Pool Service Technician
Four Seasons Pool Builders
03.2022 - 08.2022
Server, Busser, Host, Dishwasher, Expo,Server Asst
Village Table & Tavern
01.2017 - 07.2022
Associate of Science - Marine Technology
Cape Fear Community College
High School Diploma -
First Flight High School
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