Continue an upper management career where my talents may flourish, that I may use the life lessons and skills I have acquired to further establish my purpose in the restaurant and hospitality industry. I also hope to one day own my own bar/restaurant where I can use what I’ve learned to bring a new and exciting concept to the community in which I live.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
12
12
years of professional experience
Work History
General Manager
Dragonfly Tavern Daphne
07.2021 - 03.2025
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Director of Operations/General Manager
The Hope Farm
04.2019 - 05.2021
Designed and Developed a new restaurant concept that focused on Local & Seasonal food and beverage. Some of which was grown on site. Designed Kitchen, Bar, and floorplan to optimize seating and profitability.
Developed and implemented Food, Liquor, Beer, and Wine inventory system to ensure proper pricing, loss prevention, and profitability.
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Monitored budget and utilized operational resources.
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Mentored and coached team members to foster productive and engaging work environment.
Analyzed business operations and implemented strategies to improve operational cohesiveness.
Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
General Manager/Head Bartender
Tongue & Groove Drinkery
04.2016 - 03.2019
Designed and Created a new upscale Craft Cocktail concept in Downtown Fairhope.
Developed and implemented Liquor, Beer, and Wine inventory system to ensure proper pricing, loss prevention, and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability as well as designed a seasonal Cocktail Menu using fresh, Local, Seasonal ingredients.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Formulated policies and procedures to streamline operations.
General Manager/Director of Operations
Fisher’s at Orange Beach Marina
04.2013 - 01.2015
Company Overview: Launched/Started two separate restaurant concepts under one roof in Orange Beach Alabama
Website: [Not provided]
Responsible for operations including, but not limited to: scheduling, managing employees, hiring & firing process, designing specialty craft and molecular drink recipes and menu, ordering liquor, wine & beer, maintaining inventory & labor percentages on a week-by-week basis, and organizing payroll
Met with vendors weekly for tastings and ordering
Private event & off-site event scheduling and execution (creating menu, pricing, set-up, follow-through and clean-up)
Handled all front of the house (wine, food, sequence of service) training, managed reservations before & after implementation of Open Table
Designed Excel spreadsheets for financials, inventory, payroll, and small-wares
Designed comprehensive training guide/program for all managers and key employees (including menu tests)
Designed (drafted layouts) for the four bars in both restaurants
Fisher’s Accolades: Top 100 Restaurants in the South (Southern Living Magazine, 2014), #7 of the 100 Best Bars in the South (Southern Living Magazine, 2014), 10 Best Drinks of the Island (al.com, 2014) which highlighted my creation – the Saltwater Margarita
Created the wine pairings for the Chef Series Dinners – bringing celebrity chefs to Orange Beach – Justin Devillier, John Besh, Tory McPhail, Sue Zemanick, & Donald Link
Launched/Started two separate restaurant concepts under one roof in Orange Beach Alabama
Website: [Not provided]
Education
Bachelor’s Degree - Hotel & Restaurant Management
Auburn University
Auburn, AL
01.2006
Liberal Arts - Art History
The Art Institute of Atlanta
Atlanta, GA
01.1999
Skills
Leadership and team building
Operations management
Staff management
Customer relations
Training and development
Staff training/development
Inventory control
Employee scheduling
Administrative skills
P&L management
Labor cost controls
Purchasing
Operations oversight
Cost analysis and savings
Software System Skills
Microsoft Office
Microsoft Excel
Toast Point of Sale (and most other POS systems)
Timeline
General Manager
Dragonfly Tavern Daphne
07.2021 - 03.2025
Director of Operations/General Manager
The Hope Farm
04.2019 - 05.2021
General Manager/Head Bartender
Tongue & Groove Drinkery
04.2016 - 03.2019
General Manager/Director of Operations
Fisher’s at Orange Beach Marina
04.2013 - 01.2015
Liberal Arts - Art History
The Art Institute of Atlanta
Bachelor’s Degree - Hotel & Restaurant Management
Auburn University
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