Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KYLE KJERSTAD

Palmer,AK

Summary

I am a highly dedicated father, an organized worker with an attention to detail and exemplary at multitasking, I provide efficient time management and personal relation skills. One who fulfills responsibilities with sense of pride and devotion to helping others. Seeking to use strong knowledge of phlebotomy practices to secure a challenging position as a phlebotomist. Reliable employee seeking healthcare position. Offering excellent communication and long term commitment to employment within my field of study.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Census Field Representative

Phlebotomist

Mat-Su Regional Medical Center
02.2023 - Current
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Assisted in the implementation of new electronic medical record systems for efficient patient tracking and accurate documentation.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Assisted in training and onboarding new phlebotomists.
  • Handled insurance verification tasks using Medhost and Order Facilitator to validate patient insurance information.

Census Enumerator

Federal Government Wasilla
10.2020 - 07.2021
  • Communicated with Census takers via phone to answer questions and expedite process
  • Performed field staff duties critical to completing accurate count in hard-to-reach communities
  • Leveraged smartphones to record information
  • Attended team meetings to develop job knowledge
  • Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers
  • Visited assigned neighborhoods and knocked on doors to encourage participation in Census
  • Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures
  • Bottom of Form

Apprentice Laborer

Local 341
03.2014 - 09.2019
  • Worked in team environment to maintain high levels of productivity.
  • Organized materials, tools and equipment to supply team members.
  • Used shovels or heavy equipment to move different materials based on job needs.
  • Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment.

Customer Service Associate

Lowes Home Improvment
07.2014 - 01.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Education

High School Diploma -

Colony High School
Palmer, AK
2008

No Degree - Information Technology

Matsu College
Wasilla, AK

Completion of Phlebotomy Technician Training Phebotomy Training Specialists 3901 Old Seward Highway -

Matsu College
Wasilla, Anchorage, AK

Skills

  • Communication and Social Interaction
  • Trained in all forms of venipuncture
  • Trained to perform heel and finger sticks
  • Trained in the latest safe draw techniques
  • Following infection control guidelines
  • Informed and compliant with HIPPA and OSHA
  • Preparing specimens for transport to laboratory
  • Record keeping
  • Telephone etiquette
  • Decision Making
  • Self-Motivated
  • Courteous and Professional
  • Positive Attitude and Energetic
  • Computer Proficiency
  • Microsoft Office Suite
  • Data Entry and Database Software
  • 9

Certification

  • Certified Phlebotomist, Phlebotomy Training Specialists

NHCO Certificate Number N22104549

Issue Date 09/10/2022


  • Phlebotomy Training - Study and practice

Certificate Number #AK-9323-66127

Timeline

Phlebotomist

Mat-Su Regional Medical Center
02.2023 - Current

Census Enumerator

Federal Government Wasilla
10.2020 - 07.2021

Customer Service Associate

Lowes Home Improvment
07.2014 - 01.2019

Apprentice Laborer

Local 341
03.2014 - 09.2019

Census Field Representative

High School Diploma -

Colony High School

No Degree - Information Technology

Matsu College

Completion of Phlebotomy Technician Training Phebotomy Training Specialists 3901 Old Seward Highway -

Matsu College

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KYLE KJERSTAD