Sharon Mullinix
United States Department of Commerce-U.S. Census Bureau Knoxville TN
Knoxville,TN
8
years of professional experience
Detail-oriented professional with strong customer relations and communication skills. Proven ability to build trust and loyalty while delivering efficient service and ensuring accurate data reporting.
Work History
US Census Bureau Field Representative
1 Year- Conducted data collection and verification for census surveys in designated areas.
- Engaged with community members to explain census procedures and address inquiries.
- Trained on data entry systems to ensure accurate reporting of collected information.
- Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
- Completed paperwork in full, on time, and with high accuracy.
- Optimized route planning to minimize travel time while maximizing client visits, resulting in greater efficiency and cost s
- Optimized route planning to minimize travel time while maximizing client visits, resulting in greater efficiency and cost savings.
DoorDash Driver
7 Months- Delivered food orders efficiently while adhering to safety and traffic regulations.
- Communicated with customers to confirm order details and enhance service satisfaction.
- Managed time effectively to optimize delivery routes and minimize wait times.
- Utilized DoorDash app for real-time updates on deliveries and customer interactions.
- Adapted to changing schedules and priority orders to meet customer demands swiftly.
- Collaborated with local restaurants to ensure timely order pickups and quality service.
- Maintained high standards of professionalism while representing the brand during deliveries.
- Delivered orders to customers to drive full satisfaction.
- Operated delivery vehicles safely and efficiently.
- Maintained positive relationships with customers to promote continued business opportunities.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Immediately addressed problems with customers to promote speedy resolution.
- Processed customer payments and kept accurate financial records.
Cabin Inspector
3 Years 5 Months- Conducted thorough inspections of properties to ensure compliance with safety and quality standards.
- Identified potential hazards and provided recommendations for remedial actions to enhance guest safety.
- Collaborated with maintenance teams to resolve inspection findings efficiently and effectively.
- Documented inspection results accurately, maintaining detailed reports for management review.
- Monitored property conditions regularly, ensuring proactive identification of maintenance needs before guest complaints arose.
- Streamlined inspection processes by implementing checklists that improved consistency and accuracy across evaluations.
- Identified repair and upgrade requirements needed to meet safety and quality standards.
- Enhanced company safety standards by conducting thorough inspections of equipment and facilities..
Hallmark Merchandiser
3 Years- Developed and implemented merchandising strategies to enhance product visibility and customer engagement.
- Analyzed sales data to optimize inventory levels and ensure product availability.
- Conducted regular store visits to assess compliance with visual merchandising standards and brand guidelines.
- Streamlined stock replenishment processes, resulting in improved efficiency and reduced out-of-stock occurrences.
- Established relationships with retail partners to foster collaboration and enhance product placement opportunities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Streamlined restocking process, reducing time from shipment arrival to floor display.
- Implemented sustainability practices in merchandise handling, contributing to company's green initiatives.
- Improved product visibility by strategically organizing merchandise on showroom floors.
- Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.
- Developed and implemented seasonal merchandise plans, aligning inventory with consumer trends.
- Increased customer engagement by providing knowledgeable product recommendations.
- Customized store layouts to maximize foot traffic and product exposure, enhancing sales potential.O
- Created visual displays to highlight new and featured products.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
Education
No Degree - Social Work
Skills
Customer relations
Networking
Time management
Attention to detail
Excellent communication
Customer satisfaction
Organizational skills
Active listening
Customer engagement
Relationship building
Timeline
US Census Bureau Field Representative
United States Department of Commerce-U.S. Census Bureau Knoxville TN
08.2025 - CurrentRead More
DoorDash Driver
DoorDash
12.2024 - 07.2025Read More
Cabin Inspector
American Patriot Getaways
05.2021 - 10.2024Read More
Hallmark Merchandiser
Hallmark Cards, Inc Knoxville TN
05.2018 - 05.2021Read More
East Tennessee State University
No Degree from Social Work
Read More