Kyle Lawcock
Lennon
Summary
Proactive team leader with extensive experience in project management and team leadership. Strong communication and problem-solving skills drive team motivation and achievement of common goals. Expertise in staff training and development enhances customer service and satisfaction. Committed to quality assurance and continuous process improvement in organizational settings.
Overview
4
4
years of professional experience
Work History
Operations Manager
Universal Logistics Holdings Inc.
11.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and implemented strategies to maximize customer satisfaction.
SUPERVISOR
Universal Logistics Holdings Inc.
01.2024 - 11.2024
- Worked with customer (GM) on problem-solving for parts that would not scan off or onto trucks.
- Validate using WMS/Excel that all freight was scanned off the trailer against the ASN.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
GROUP LEADER
Universal Logistics Holdings Inc.
06.2023 - 12.2023
- Mentored team members to enhance their skills, resulting in higher quality work and improved job satisfaction.
- Resolved conflicts among team members diplomatically while prioritizing organizational goals over individual interests.
- Delegated tasks strategically and monitored progress for timely completion.
- Time Keeping
- SOT's/Layered Audits
- Prepared, calibrated, and monitored production levels to achieve targets.
- Oversaw cross-functional collaboration between departments, ensuring smooth workflow and timely task completion.
- Trained new employees on safe and efficient production procedures and proper machine operations.
- BPD Reviews
FORKLIFT OPERATOR/MATERIAL HANDLER
Universal Logistics Holdings Inc.
05.2023 - 06.2023
- Inspected forklift equipment daily to ensure proper functioning.
- Placed and arranged items and packages on pallets for transport.
- Displayed ability to work well under pressure and follow strict deadlines efficiently.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
FORKLIFT OPERATOR/MATERIAL HANDLER
Universal Logistics Holdings Inc.
05.2022 - 08.2022
- Inspected forklift equipment daily to ensure proper functioning.
- Placed and arranged items and packages on pallets for transport.
- Displayed ability to work well under pressure and follow strict deadlines efficiently.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
LABORER
McCarthy Building Company
05.2021 - 08.2021
- Maintained all safety protocols while working on job sites, including wearing personal protective gear.
- Transported materials to work sites using flatbed trucks or trailers.
- Organized tools and equipment in an efficient manner to maximize productivity on job sites.
- Performed minor repairs and maintenance procedures on equipment.
Education
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION IN GENERAL MANAGEMENT
Central Michigan University
12.2023
Skills
- Problem-solving
- Team leadership
- Operations monitoring
- Operational efficiency
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Staff management
- Inventory management
- Operations oversight
Timeline
Operations Manager
Universal Logistics Holdings Inc.
11.2024 - Current
SUPERVISOR
Universal Logistics Holdings Inc.
01.2024 - 11.2024
GROUP LEADER
Universal Logistics Holdings Inc.
06.2023 - 12.2023
FORKLIFT OPERATOR/MATERIAL HANDLER
Universal Logistics Holdings Inc.
05.2023 - 06.2023
FORKLIFT OPERATOR/MATERIAL HANDLER
Universal Logistics Holdings Inc.
05.2022 - 08.2022
LABORER
McCarthy Building Company
05.2021 - 08.2021
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION IN GENERAL MANAGEMENT
Central Michigan University
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