Kyle Leopoldo
Skokie,IL
Summary
Searching for an full-time position in business management, marketing and related fields. Innovative and goal-oriented management professional committed to relationship-building design & development. Dedicated team player skilled at mediation and innovative conflict resolution. Utilizes proficient knowledge of Microsoft Excel, customer relationship management and high performance team management in business planning and analytics to keep operations efficient. Enthusiastic professional with proven ability to help close deals and manage customer accounts.
Overview
4
4
years of professional experience
Work History
D2D Sales Representative Intern
Coast Incorporated
05.2023 - 09.2023
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Participated in sales meetings and presentations to gain knowledge and insight.
Student Manager
Rochester Institute Of Technology Catering, RIT
01.2020 - 04.2023
- Trained staff in department procedures and requirements to build cohesive and successful teams.
- Managed rotating teams of 3-6 support members, for 5 days a week, while maintaining 18 credit hours for 2 consecutive semesters.
- Handled routine issues independently and coordinated solutions to complex operational issues and increased efficiency by 150%.
- Established relationship with customers to increase service satisfaction.
- Empowered employees with strong base of job knowledge and necessary resources to successfully complete daily tasks.
Culinary Camp Director
Skokie Park District
06.2019 - 08.2022
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Supervised, guided and assisted over 60 students while cooking, kitchen prep, games and other activities to provide developmental stimulation.
- Earned First Aid, CPR certifications with emphasis on children's treatment protocols.
- Oversaw 2 teams of 3-5 counselors and support team members.
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Supervised camper and team safety by issuing clear directives for ideal behaviors and required monitoring strategies.
Education
Bachelor of Science - Global Business Management
Rochester Institute of Technology
Rochester, NY05.2023
Skills
- Excel Software Proficiency
- Individual Trainings
- Production Standards
- Stage Setup
- Customer Transactions
- Service Quality
- Managing Operations and Efficiency
- Data Visualization and Presentations
- Statistical Analysis
- Problem Anticipation and Resolution
- Business Leadership
Accomplishments
2x Dean's list member, Student Manager and Director of Culinary camp
Sports and recreation
I enjoy engaging in basketball, volleyball and track & field activities and am also a normal gym goer. Living an active lifestyle has allowed me to develop skills in leadership, emotional intelligence and work ethic. I am actively involved in recreational volleyball/basketball leagues throughout the Chicagoland area.
Timeline
D2D Sales Representative Intern
Coast Incorporated
05.2023 - 09.2023
Student Manager
Rochester Institute Of Technology Catering, RIT
01.2020 - 04.2023
Culinary Camp Director
Skokie Park District
06.2019 - 08.2022
Bachelor of Science - Global Business Management
Rochester Institute of Technology
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