Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Mardeusz

Whigham,GA

Summary

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Inside Sales Representative

NSK Corporation
03.2023 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Digital Archivist

Addecco
12.2021 - Current
  • Identified issues and solutions to eliminate backlog and maximize workflows
  • Collaborated positively with peers and other staff members to maintain friendly, supportive and cooperative work atmosphere
  • Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees
  • Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.

Payoff Specialist

Rocket Mortgage
10.2020 - 10.2021
  • Educated customers about the terms of contracts and payment requirements
  • Delivered exceptional customer service to bolster strong relationships and build positive experiences
  • Received payments and post amounts paid to customer accounts
  • Consulted compassionately with customers to understand reasons for delinquency and develop collaborative payment solutions
  • Contacted insurance companies to check on status of claims payments and write appeal letters for denial on claims
  • Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.

Food Service Worker

Trinity Health
08.2019 - 10.2021
  • Observed quality and safety standards for safe food-handling practices
  • Monitored food at serving areas for freshness and replenishment needs
  • Plated food according to quality presentation standards and temperature guidelines
  • Reviewed food orders carefully to prepare accurate meal trays
  • Worked with minimal supervision and took initiative in problem-solving
  • Built solid working relationships within team to improve service delivery
  • Monitored temperature and storage logs to confirm with HACCP procedures
  • Cleaned kitchen equipment, mopped floors and performed daily cleaning duties.

Education

Associates - Homeland Security -

Schoolcraft
Livonia, MI

Food Service Worker -

Trinity Health
Livonia, MI
10.2021

Skills

  • Account investigation
  • Task prioritization
  • Positive attitude
  • Microsoft Word
  • Customer service
  • Authenticating procedures
  • Good communication
  • Time management
  • Social perceptiveness
  • Customer Service
  • Issue Resolution
  • Salesforce

Timeline

Inside Sales Representative

NSK Corporation
03.2023 - Current

Digital Archivist

Addecco
12.2021 - Current

Payoff Specialist

Rocket Mortgage
10.2020 - 10.2021

Food Service Worker

Trinity Health
08.2019 - 10.2021

Associates - Homeland Security -

Schoolcraft

Food Service Worker -

Trinity Health

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Kyle Mardeusz