CRESIDA FREDERICK
JACKSONVILLE,FL
Summary
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Overview
3
3
years of professional experience
Work History
Patient Account Representative
Jacksonville Orthopaedic Institute
09.2022 - Current
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Posted payments and processed refunds.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
- Promoted a positive work environment by actively participating in team meetings and contributing ideas for process improvements.
Education
Bachelor's Of Applied Science -
Florida State College At Jacksonville
Jacksonville, FLSkills
- HIPAA compliance
- Insurance verification
- Insurance billing
- Medical billing
- Medical Billing Understanding
- Follow-up skills
- Strong empathy
- Data entry proficiency
- Medical terminology knowledge
- Team collaboration
- Verbal and written communication
- Medical terminology
- Payment processing
- Insurance collaboration
- Administrative support
- Collections experience
- Coding
- HIPAA
- File coordination
- Excellent judgment
- Applications
- Analytical and critical thinking
- Insurance company communication
- Organizational skills
- Account monitoring
- Paperwork processing
- Decision-making
- Clear communication
- Pleasant telephone demeanor
- Updating customer accounts
- Training and teaching
- Negotiation and resolution
- Documentation and recordkeeping
- Quality standards compliance
- Attention to detail
- Correspondence writing
- Problem identification
- Account investigation
- Relationship building
- Accurate payment posting
- Basic mathematics
- Automated account review
- Microsoft office
- Social perception
- Investigative research
- Conflict resolution
- Credit and collections
- Presentation skills
- Managing delinquent accounts
- Audit procedures
- Financial documentation
- Work Planning and Prioritization
- Aging reports analysis
- Word processing
- Codes reviewing
- Organization skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Critical thinking
- Excellent communication
- Active listening
- Effective communication
- Adaptability and flexibility
Associates degree
Make sure you've installed the desktop app on your computer., Drag and drop files into the Dropbox folder., Make sure you've installed the desktop app on your computer., Drag and drop files into the Dropbox folder., Tap the More actions menu (...) icon in the top-right corner., Choose Upload File., Select the location you'd like to upload files from., Select the files you'd like to add, and then tap Upload., Tap the More actions menu (...) icon in the top-right corner., Choose Upload here., Select the location you'd like to upload files from., Select the files you'd like to add, and then tap Upload., Sign in to dropbox.com., Click the Upload button at the top of the window., Choose the file you'd like to add, and click Open., Or, just drag and drop files directly into your web browser., Sign in to dropbox.com, and find the file or folder you'd like to share., Hover over the file or folder, and click the Share button that appears., Enter the email addresses of the people you want to invite, and click Send., Install the Dropbox desktop app if you haven't already., Open your Dropbox folder, and find the file or folder you'd like to share., Right-click on the file and select Share Dropbox Link., Sign in to dropbox.com, and click on Share a folder... at the top of the window., Choose I'd like to create and share a new folder, click Next, and enter a name for your shared folder., Click Next, and enter the email addresses of the people you want to invite., Add a personal message if you'd like, and click Share folder., Visit our Security page to learn how to create a strong, unique password, enable two-step verification, and adjust your security settings.
Accomplishments
Medical Billing and coding diploma
Additional Information
Availity, Spot, Florida medicaid portal, Epic, citrix, encoda back office, allscripts, microsoft word excel note,power point, cpt, hcpc, Icd 10
Timeline
Patient Account Representative
Jacksonville Orthopaedic Institute
09.2022 - Current
Bachelor's Of Applied Science -
Florida State College At Jacksonville
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