Kyle Mavis
New Port Richey,FL
Summary
Ambitious and motivated worker always looking to grow and learn. Can handle any task given and strives to show results. Takes pride in everything done and looks for excellency.
Overview
1
1
Certification
7
7
years of professional experience
Work History
General Manager
Dunkin'
Palm Harbor, FL
05.2024 - Current
- Managed inventory control processes, minimizing waste and staying on stock par levels.
- Upheld a positive team environment, encouraging collaboration and employee engagement.
- Implemented customer feedback systems, adjusting the service quality based on insights gathered.
- Pushed to meet sales goal month by month and stay positive in YTD sales comp.
- Kept speed of service a high priority to ensure all guests were in and out in a timely manner
Barista
Neat Coffee Bar
New Port Richey, FL
03.2022 - 05.2024
- Kept up to date with trends, incorporating new ideas into drink preparation and presentation.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Delivered specialty orders for events located outside of the coffee bar.
- Scheduled and hosted events of all sizes for all of downtowns NPRs needed
Line Cook/Baker
Innisbrook, A Salamander Golf & Spa Resort
Palm Harbor, FL
02.2022 - 03.2024
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Maintained a clean and safe working environment.
- Implemented effective waste reduction strategies and minimizing food costs.
- Developed creative menu items and recipes.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Prioritized dessert menu to ensure all desserts came out to the Pastry Chefs standards. As well as added new items to menu and for big events.
- Worked in bakery department to help produce orders for all restaurant outlet dessert orders, buffet pastry items, and banquet events.
General Manager
Dunkin' Donuts
07.2020 - 12.2021
- Ran and kept store organized, stocked, and profitable
- Trained new employees for all positions including management positions
- Lead a staff of 3 to 20 people
- Kept store floor moving in a fast paced manner, making sure orders were promptly prepared
- Handled money, deposits, and taking deposits to bank
- Ordered product based on past sales and according to the given budget
- Made work schedules
Shift Manager
Dunkin' Donuts
02.2019 - 06.2020
- Baked products such as muffins, croissants, bagels, and donuts
- Excelled in every store position and regularly backed up front-line staff
- Managed schedules, accepted time off requests and found coverage for short shifts
- Made cake orders according to customer requests
- Oversaw opening and closing of store
- Trained and mentored new employees to maximize team performance
Education
Associate of Arts -
Pasco Hernando State College
New Port Richey, FLHigh School Diploma -
Land O' Lakes High School
Land O' Lakes, FL06-2019
Skills
- Works Well in Team Based Environment
- Decision Making
- Problem Solving
- Time Management
- Well Under Pressure
- Efficient Multi-Tasker
Certification
- ServSafe
- Adobe Certified Associate
Timeline
General Manager
Dunkin'
05.2024 - Current
Barista
Neat Coffee Bar
03.2022 - 05.2024
Line Cook/Baker
Innisbrook, A Salamander Golf & Spa Resort
02.2022 - 03.2024
General Manager
Dunkin' Donuts
07.2020 - 12.2021
Shift Manager
Dunkin' Donuts
02.2019 - 06.2020
High School Diploma -
Land O' Lakes High School
Associate of Arts -
Pasco Hernando State College