Kyle Maxwell
Summary
Detail-oriented lab technician and host with strong skills in quality control, problem solving, and team collaboration. Proven ability to manage reservations efficiently and ensure compliance with safety protocols.
Overview
4
4
years of professional experience
Work History
Host/Expeditor
PF Changs Restaurant
Nottingham
05.2023 - Current
- Greeted and seated guests in a timely manner.
- Managed reservation system to optimize seating efficiency.
- Collaborated with servers to ensure smooth dining experiences.
- Assisted in training new hosts on procedures and policies.
- Handled guest complaints with professionalism and empathy.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Contributed to team efforts by accomplishing related tasks as needed.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Lab Technician
Real Diagnostics
Owings Mills
09.2022 - 02.2023
- Conducted routine laboratory tests on samples for accurate diagnostics.
- Operated laboratory equipment following safety and quality protocols.
- Maintained cleanliness and organization of lab workspace for efficiency.
- Collaborated with team members to ensure timely completion of tests.
- Followed standard operating procedures to ensure compliance with regulations.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared lab for daily operations by stocking materials and equipment.
- Analyzed results of tests using statistical methods to determine accuracy of results.
- Prepared samples for analysis by weighing, filtering, or diluting them as needed.
Education
Bachelor of Science - Chemistry
Stevenson University
Owings Mills, MD05-2027
High School Diploma -
Eastern Technical Highschool
Essex, MD05-2022
Skills
- Laboratory techniques
- Quality control
- Equipment operation
- Data analysis
- Time management
- Problem solving
- Team collaboration
- Safety protocols
- Critical thinking proficiency
- Sample accessioning
- Liquid chromatography
Research
- Created visnagin analogs, to create a better chemotherapeutic agent.
Timeline
Host/Expeditor
PF Changs Restaurant
05.2023 - Current
Lab Technician
Real Diagnostics
09.2022 - 02.2023
Bachelor of Science - Chemistry
Stevenson University
High School Diploma -
Eastern Technical Highschool