Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
14
14
years of professional experience
Work History
Outside Sales Representative
The Parts House
09.2016 - Current
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Established new accounts through cold calling and personal visits to potential customers.
Collaborated with internal teams to fulfill orders and meet customer needs
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Built relationships with customers and community to promote long term business growth.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Quoted prices, credit terms and other bid specifications.
Attended monthly sales meetings and quarterly sales trainings.
Set and achieved company defined sales goals.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Automotive Service Writer
Shepherd Tire
08.2009 - 09.2016
Provided customers with estimation of repair costs and reasonable timeline for completion of service.
Answered service department phone and responded promptly to questions and messages.
Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
Assigned jobs to technicians according to experience and knowledge of handling specific repairs.