Results-driven management professional with a proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
12
12
years of professional experience
1
1
Certification
6
6
years of post-secondary education
Work History
Load Planner
Amazon
Haslet, TX
09.2021 - Current
Optimized load planning processes to enhance shipment accuracy and reduce overall transportation costs.
Analyzed freight data to forecast demand, improving resource allocation and inventory management.
Developed strategic plans for load distribution, minimizing delays and maximizing delivery efficiency.
Implemented quality control measures to ensure compliance with safety standards across all logistics operations.
Trained team members on best practices in load optimization, fostering a culture of continuous improvement.
Trained new team members on load planning software and procedures, fostering a collaborative work environment.
Parking Equipment Service Technician
BP Equipment Company
Irving, TX
06.2019 - 05.2021
Diagnosed and repaired equipment malfunctions, enhancing service reliability and reducing downtime for clients.
Conducted routine maintenance checks to prolong equipment lifespan and ensure optimal performance standards.
Supported equipment installation projects by ensuring compliance with safety regulations and quality assurance measures.
Maintained detailed service records, providing valuable insights for future maintenance planning and operational improvements.
Facilitated customer training sessions on equipment use and maintenance, promoting safe practices among users.
Established rapport with customers by providing expert advice on preventive maintenance measures.
Public Service Officer
North Richland Hills Police Department
North Richland Hills, TX
07.2014 - 06.2019
Led investigative processes, utilizing analytical skills to solve cases and support law enforcement objectives.
Managed crisis situations effectively, employing conflict resolution strategies to ensure public safety and order.
Conducted routine patrols to maintain a visible presence in the community and deter criminal activity.
Gathered information in criminal investigations by interviewing and obtaining statements of victims, witnesses, suspects and confidential informants.
Provided timely assistance to citizens, addressing concerns and resolving issues effectively.
Investigated and typed lengthy reports concerning criminal offense, policy violation and work orders.
Education
Bachelor of Science - Criminal Justice
University of North Texas
Denton, TX
08.2009 - 12.2013
High School Diploma -
Northwest High School
Justin, TX
08.2007 - 06.2009
Skills
Proficient in Microsoft Office, Photoshop, and Dreamweaver
Skilled in keyboarding and file maintenance, electronic and paper
Strong team member with excellent leadership abilities
Team collaboration
Warehouse operations
Logical reasoning
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Documented and resolved an equipment malfunction and software failure causing loss of revenue which led to return of operations with minimal cost to the customer.
Army Reserve Officers Training Corp, Team Leader, 2009-08, 2011-06
Mission Trip Beaumont, TX, Beaumont, TX, 2009-06
Mission Trip Fort Worth, TX, Fort Worth, TX, 2007-06
Naval Junior Reserve Officers Training Corp, 2005-08, 2006-06
Awards
Amazon On The Job Trainer July 2024, Veterans of Foreign Wars of the United States Citation and Medal March 2011, Eagle Scout March 2009, The National Society of High School Scholars October 2006 - 2009, BSA American Heritage Award June 2005