Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kyle Morrison

Summary

Operations Manager experienced in applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.


Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with Incarcerated Individuals and colleagues. Excellent command of housing units, safety, security and emergency management protocols.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Wal-Mart Supercenter
05.2018 - 05.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Used in-store system to locate inventory and place special orders for customers.

Backroom Operations Manager

Wal-Mart Supercenter
05.2021 - 11.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.

Correctional Officer

Indiana Department Of Corrections
12.2022 - Current
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated confrontations.
  • Conducted security checks of inmates and living areas.
  • Established positive working relationships and maintained boundaries with offenders.

Education

High School Diploma -

South Knox Middle-High School
Vincennes, IN
05.2021

Skills

  • Business Management Principles
  • Financial Management
  • Staff Training
  • Staff Management
  • Multi-Team Operations Management
  • Complex Problem-Solving
  • Self-Defense Techniques
  • Suicide Prevention Training
  • Restraint Techniques
  • Time Management
  • First Aid and CPR Certified
  • Security Procedures

Certification

  • Certified Workforce Trainer though Wal-Mart Inc.
  • Certified Powered Lifting Equipment Operator and Trainer Through Wal-Mart Inc.
  • Certified Field Manager through Wal-Mart Inc.
  • Quick Response Team Certified through IDOC
  • Taser 7 Certified through IDOC
  • Member of the Weapons Interdiction Team at IDOC

Timeline

Correctional Officer

Indiana Department Of Corrections
12.2022 - Current

Backroom Operations Manager

Wal-Mart Supercenter
05.2021 - 11.2022

Sales Associate

Wal-Mart Supercenter
05.2018 - 05.2021

High School Diploma -

South Knox Middle-High School

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Kyle Morrison