- Health Care
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy helping others and giving back to the community
- Cooking
- Youth Development Programs
- Enjoy hobbies that combine physical activity with outdoor exploration
- Music
Kyle Muhumuza
Des Moines,IA
Summary
Friendly and approachable with excellent communication skills, ensuring welcoming and informative experience. Possesses in-depth campus knowledge and strong public speaking abilities. Dedicated to creating memorable and engaging tours that highlight key campus features and promote community spirit.
Enthusiastic advocate with experience in diverse roles, focusing on enhancing experiences and driving engagement. Skilled in communication and collaboration, dedicated to making a meaningful impact in community outreach and member support.
Developed strong collaboration and communication skills in community-focused environment, looking to transition into new field. Demonstrates adaptability and commitment to supporting team objectives. Prepared to leverage these skills to contribute effectively in new professional setting.
Overview
1
1
year of professional experience
Work History
Advocate Member Service Representative
Violence Intervention Program Drake University
Des Moines, IA
02.2026 - Current
- Provided comprehensive support to members, addressing inquiries and resolving issues effectively.
- Maintained accurate records of member interactions, contributing to data integrity and analysis.
- Led outreach efforts to promote program services, increasing awareness within the community.
- Collaborated with team members to streamline workflows, improving service delivery efficiency.
- Completed necessary trainings on different advocacy and privacy
Tour Guide
Admission Coalition Drake University
Des Moines, IA
11.2025 - Current
- Guided diverse groups through campus, highlighting academic programs and facilities.
- Engaged visitors with informative narratives about university history and culture.
- Answered questions effectively to enhance visitor experience and foster interest in enrollment.
- Collaborated with admissions team to align tours with prospective student interests and needs.
- Enhanced campus tour experiences by incorporating engaging storytelling and memorable anecdotes about the university''s history.
Research Assistant
Drake University REU
Des Moines, IA
08.2025 - Current
- Conducted literature reviews to support ongoing research projects.
- Collected and analyzed data using statistical software.
- Assisted in developing research methodologies for various studies.
- Collaborated with faculty on project design and implementation.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Enhanced research accuracy by meticulously organizing and analyzing data sets.
Catering Assistant
Sodexo Food Service
Des Moines, IA
01.2025 - Current
- Assisted in food preparation and assembly for catering events, ensuring quality and presentation standards.
- Supported event setup and breakdown, maintaining organization and cleanliness throughout service.
- Adapted quickly to changing priorities in high-pressure environments, delivering consistent customer satisfaction.
- Implemented safety protocols during food handling and service, promoting a safe working environment.
- Provided friendly, courteous service to create memorable moments for guests.
- Coordinated closely with other staff members during events for smooth service delivery.
Volunteer
ChildServe Childcare Center
Johnston, IA
06.2025 - 07.2025
- Assisted in planning and implementing engaging educational activities for children.
- Supported daily operations by ensuring a safe and nurturing environment for all participants.
- Collaborated with staff to develop personalized care plans for children's developmental needs.
- Assisted with special events and programs.
Education
Bachelor of Science - Biochemistry And Molecular Biology
Drake University
Des Moines, IA05-2028
High School Diploma -
Hillcrest Lutheran Academy
Fergus Falls, MN05-2024
Skills
- Professionalism and integrity
- Exceptional communication
- Relationship building
Interests
Timeline
Advocate Member Service Representative
Violence Intervention Program Drake University
02.2026 - Current
Tour Guide
Admission Coalition Drake University
11.2025 - Current
Research Assistant
Drake University REU
08.2025 - Current
Volunteer
ChildServe Childcare Center
06.2025 - 07.2025
Catering Assistant
Sodexo Food Service
01.2025 - Current
Bachelor of Science - Biochemistry And Molecular Biology
Drake University
High School Diploma -
Hillcrest Lutheran Academy