Kyle Murrell
Cupertino,CA
Summary
Adaptable Business Management major from Penn State, with 15+ years of work experience. Aiming to leverage a proven knowledge of food and beverage operations, hospitality management, and member development skills to successfully fill the Management role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
16
16
years of professional experience
Work History
General Manager
Vine Hospitality
Menlo Park, CA
08.2025 - 01.2026
- Supervised daily operations, focusing on quality assurance and fostering positive customer experiences.
- Designed and launched innovative marketing campaigns focused on maximizing brand exposure and engagement.
- Oversaw financial forecasting, budgeting, and cost control initiatives to enhance profitability.
- Facilitated comprehensive training sessions, focusing on improving team dynamics and operational processes.
General Manager
Dry Creek Grill
San Jose, CA
12.2023 - 08.2025
- Created and executed a robust training initiative aimed at enhancing skills and performance of both front-of-house and back-of-house teams.
- Monitored guest interactions and service delivery on the restaurant floor to uphold high satisfaction levels.
- Oversaw the organization of numerous successful banquets, focusing on maximizing event sales and fostering customer relationships.
- Strategically improved review scores, boosting them from 3.7 to a peak of 4.7 and maintaining a stable average of 4.4.
- Analyzed market trends and executed initiatives resulting in over 19% growth in year-over-year sales.
Director of Food and Beverage
Marriott
Fremont, CA
07.2021 - 11.2023
- Developed and enforced comprehensive policies and procedures to enhance staff performance and alignment with organizational objectives.
- Directed food and beverage operations, enhancing guest experiences through exceptional service standards.
- Established and nurtured connections with clients and industry stakeholders to enhance revenue opportunities.
- Conducted comprehensive reviews of financial statements and activity reports to pinpoint opportunities for optimizing costs and enhancing service quality.
- Oversaw operations for market events, banquets, and conferences. Directed catering initiatives to enhance guest experiences. Managed restaurant and bar activities to ensure high service standards.
Director of Food and Beverage
Hilton
Sunnyvale, CA
12.2019 - 07.2021
- Directed ordering and overall supervision of kitchen operations to maintain optimal performance and service standards.
- Analyzed monthly inventory levels and associated costs to identify trends and inform budgeting decisions.
- Oversaw daily operations with a hands-on management style, directly engaging with cooks, bartenders, servers, room service attendants, and breakfast attendants to enhance service delivery.
- Orchestrated banquet logistics alongside sales team, achieving high client satisfaction.
Area Manager
Escape Lounges
Ontario, CA
02.2018 - 12.2019
- Oversaw comprehensive planning and execution of new location builds throughout Southern California.
- Led the establishment of new vendor partnerships for strategic location expansions. Oversaw the development of tailored location menus to enhance customer experience. Managed IT setup and spearheaded recruitment and training initiatives to ensure operational readiness.
- Facilitated travel logistics to support 40% of development initiatives, ensuring high operational efficiency at key locations.
- Directed operations of first test location, achieving budget compliance and maintaining a minimum profit margin of 30%.
Asst F&B Director
La Casa Del Camino Hotel
Laguna Beach, CA
05.2014 - 02.2018
- Managed daily activities and staff coordination for multiple food and beverage locations.
- Achieved improved team performance through effective recruitment and training strategies. Fostered employee development by implementing targeted training programs. Enhanced staff capabilities, contributing to overall organizational success.
- Directed beverage program operations to enhance customer offerings and satisfaction.
- Oversaw evening hotel operations, ensuring guest satisfaction and staff efficiency.
Area Sales Manager
Barbeques Galore
Irvine, CA
02.2010 - 05.2014
- Drove sales performance to exceed personal budget by 118%, optimizing a $1.3 million budget for maximum profitability.
- Excelled in sales performance, maintaining a top 20 ranking among 210 representatives despite competition from higher-budget stores.
- Executed strategic leadership in retail management, successfully operating various stores with a focus on maintaining the highest standards at the company's leading location.
- Led a high-performing sales team, providing coaching and mentoring to enhance performance and skills.
- Analyzed and revitalized struggling store operations, resulting in sustainable profit margins of at least 42.50% and surpassing budget expectations.
Education
M.S. - C.S.E. (Engineering)
PENN STATE
University Park, PA06.2021
B.S. - Business Administration
PENN STATE
University Park, PA05.2014
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Accomplishments
- Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
- Marketing - Implemented marketing strategies which resulted in 7.9% growth of customer base.
- Supervised team of over 125 staff members.
Timeline
General Manager
Vine Hospitality
08.2025 - 01.2026
General Manager
Dry Creek Grill
12.2023 - 08.2025
Director of Food and Beverage
Marriott
07.2021 - 11.2023
Director of Food and Beverage
Hilton
12.2019 - 07.2021
Area Manager
Escape Lounges
02.2018 - 12.2019
Asst F&B Director
La Casa Del Camino Hotel
05.2014 - 02.2018
Area Sales Manager
Barbeques Galore
02.2010 - 05.2014
B.S. - Business Administration
PENN STATE
M.S. - C.S.E. (Engineering)
PENN STATE