Kyle Null
Westminster,MD
Summary
Experienced maintenance and sales professional known for troubleshooting, preventive maintenance, and safety compliance. Skilled in time management and teamwork to improve workplace safety and service quality. Dedicated to enhancing client interactions and resolving technical issues efficiently.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Sales Representative
Cellular Sales Verizon
Hanover, PA
10.2023 - Current
- Generated new sales leads through cold calling and networking activities.
- Identified opportunities for cross-selling additional products and services.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Identified customer needs by asking questions and advising on best solutions.
Outside Sales Representative
National Lumber Company
Baltimore, MD
02.2022 - 09.2023
- Gathered data on competitors' products, prices, and sales techniques.
- Maintained knowledge of current product offerings and pricing structures.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Met regularly with team members to discuss progress towards goals.
- Conducted presentations and product demonstrations to potential clients.
- Utilized power tools such as drills, saws, grinders in order to complete tasks accurately and quickly.
- Communicated with other technicians when assistance was needed during installations.
- Repaired broken seals, locks, hinges, handles. On existing windows and doors.
- Performed maintenance and repair work on doors, frames, hardware and related components.
- Ordered replacement parts when needed from suppliers to complete repairs quickly.
- Studied blueprints, sketches or building plans to prepare project layout and determine dimensions and materials required.
Project Manager /Outside Sales Representative
Walter Brown Services
Baltimore , MD
12.2020 - 01.2022
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Provided guidance to team members regarding tasks assigned to them.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Prepared cost estimates for projects of varying sizes.
- Developed and maintained project plans, timelines, and budgets.
- Determined project staffing needs and led resource management.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Window and Door Installer/Door Repair Technician
Forbes Design Center
Cockeysville, MD
03.2015 - 11.2020
- Maintained accurate records regarding job progress and completion times.
- Performed minor repairs on existing units when necessary.
- Assisted in loading, unloading delivery trucks with window, door materials.
- Measured, cut, and installed window frames and door frames in accordance with manufacturer's specifications.
- Installed weatherstripping around frames to reduce air infiltration.
- Resolved customer complaints promptly in a professional manner.
- Removed existing windows and doors prior to installation of new ones.
- Used hand tools such as drills, saws, hammers, levels, tape measures.
Education
Associate of Arts - Culinary Arts And Business
Stratford University
Baltimore, MD05-2015
Skills
- Customer relationship management
- Client needs assessment
- Customer service
- Residential door installation expertise
- Hardware repair
- Blueprint reading
- Power tool operation
- Project management
- Parts ordering
- Proficient in door hardware installation
- Professionalism
Certification
Marvin Window and Door Certified Service Technician
Timeline
Sales Representative
Cellular Sales Verizon
10.2023 - Current
Outside Sales Representative
National Lumber Company
02.2022 - 09.2023
Project Manager /Outside Sales Representative
Walter Brown Services
12.2020 - 01.2022
Window and Door Installer/Door Repair Technician
Forbes Design Center
03.2015 - 11.2020
Associate of Arts - Culinary Arts And Business
Stratford University
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