Kyle Petty-Gunzel

TDY District Manager -

• Directed regional operations to enhance efficiency and service delivery across multiple locations.
• Chosen as a high-potential candidate to spearhead implementation and development of innovative business model in challenging location.
• Mentored junior managers, fostering leadership skills and promoting a culture of continuous improvement within the unit.
• Analyzed performance metrics to drive improvements in service speed and accuracy, leading to a 20-30% increase in sales over three different shifts in a 24 hour operations environment.
• Supervised daily operations to ensure high-quality customer service and food safety standards.
• Trained and mentored staff on operational procedures and efficient workflow practices.
• Implemented inventory management strategies to minimize waste and optimize stock levels.
• Coordinated scheduling to align staffing with peak business hours for optimal efficiency.
• Fostered a positive work environment, enhancing team morale and employee retention rates.
• Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
• Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
• Managed budgetary constraints through careful resource allocation, cost control measures, and fiscal responsibility practices.

• Managed team operations to effectively execute a daily schedule of 3-6 jobs, enhancing overall efficiency and productivity.
• Supervised daily operations of equipment, ensuring optimal performance and minimal downtime.
• Trained and mentored junior technicians on best practices and safety protocols.
• Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
• Conducted regular maintenance checks on machinery to uphold safety standards and reliability.
• Facilitated client communication to guarantee satisfaction with completed projects.
• Coordinated with customers and office personnel to design, manage, and adjust schedules, ensuring optimal workflow throughout the day.
• Facilitated sales and upselling initiatives by analyzing client needs and preferences.
• Diagnosed and resolved mechanical issues on trucks and skid equipment, addressing leaks, changing valves, and conducting various repairs to enhance performance and reliability.

• Monitored and optimized order fulfillment procedures to uphold accuracy and efficiency in a fast-paced atmosphere.
• Oversaw cash management processes to guarantee precision in financial transactions. Led end-of-night safety audits to confirm accurate financial reporting.
• Engaged with guests to create a welcoming atmosphere, promoting long-term client relationships.
• Supervised staff during shifts, providing training and mentorship to new team members.
• Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.

• Monitored equipment performance, identifying and troubleshooting malfunctions proactively.
• Implemented quality control measures, ensuring adherence to product specifications and standards.
• Trained new operators on machine setup, operation procedures, and safety protocols.
• Employed human-machine interface to facilitate machine interactions and troubleshoot issues.
• Bend, lift, and move up to 50 lbs unassisted
• Achieved streamlined assembly processes through effective use of hand tools.
  Enhanced material flow by optimizing conveyor system operations.
  Boosted system reliability by assessing and maintaining sensor performance.
• Ensured strict compliance with CGMP practices to uphold product quality standards.
• Performed systematic quality inspections to guarantee product reliability and compliance.

• Supervised daily operations, ensuring adherence to quality standards and customer satisfaction.
• Trained and mentored team members, enhancing service delivery and operational efficiency.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.
• Helped store management meet standards of service and quality in daily operations.

• Led bar operations, ensuring adherence to health and safety standards.
• Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
• Developed and implemented seasonal cocktail menus, increasing customer satisfaction and engagement.
• Collaborated with kitchen staff to create unique drink pairings that complemented menu offerings.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Directed high-profile events, overseeing VIP banquets accommodating up to 300 guests.
• Assisted with wine pairing selections by providing tasting notes.
  Supported team members in understanding wine characteristics.
• Instructed new staff on fine dining steps of service to ensure exceptional guest experiences.
• Curated and led wine tasting and pairing events, showcasing diverse selections and educating attendees on flavor profiles.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.