Kyle Ratzlaff
Sand Springs
Summary
Driven, experienced HVAC Regional Manager with 13+ year track record of success in customer service, technical support and special project management. Results-oriented problem solver and skilled leader.
Overview
16
16
years of professional experience
Work History
Sales Application Engineer
Specific Systems
03.2023 - Current
- Assisted sales team with technical aspects of the products.
- Managed sales-based interactions with customers and followed up on new business opportunities.
- Collaborated, created, implemented and documented efficient business processes, systematized and automated processes and developed tools to enable scaling.
Regional Sales Manager
AAON
03.2014 - 01.2023
- Developed and maintained relationships with clients in assigned territories.
- Managed over 15 outside sales representative companies and facilitated business by implementing practical networking techniques.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise revenues 15%+ YOY.
Applications Engineer
AAON
06.2010 - 03.2014
- Collaborated with multidisciplinary teams to design and implement new technology features.
- Explained project technical risks and benefits during project kick-off.
- Assisted with 50+ calls and emails from outside sales representatives to ensure function of system met customers desires.
Manufacturing Engineer
AAON
06.2008 - 07.2010
- Selected manufacturing methods, fabrication and operations to develop and coordinate production.
- Supervised product development and introduction of new designs.
- Managed supplier development efforts through engineering design, technical producibility and development of solutions.
Design Engineer
Muncie Power Products
10.2007 - 06.2008
- Suggested improvements to increase research and testing.
- Drafted documentation detailing design requirements and specifications.
- Collaborated with cross-functional teams to conceptualize products.
Education
Mechanical Engineering
University of Oklahoma
Norman, OKSkills
- Goals and Performance
- Product and Service Sales
- Product Knowledge
- Account Management
- Sales Forecasting
- Order Management
Timeline
Sales Application Engineer
Specific Systems
03.2023 - Current
Regional Sales Manager
AAON
03.2014 - 01.2023
Applications Engineer
AAON
06.2010 - 03.2014
Manufacturing Engineer
AAON
06.2008 - 07.2010
Design Engineer
Muncie Power Products
10.2007 - 06.2008
Mechanical Engineering
University of Oklahoma
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