Kyle Riley-O'Connor
Far Rockaway,NY
Summary
I am a people-oriented Supervisor, who can manage several tasks at once and can handle additional responsibilities whenever an obstacle may appear. I treat my colleagues and team with the respect they deserve, and prioritize maintaining a positive and open workplace. I strive to be the most trusted individual on any team, and work towards that by being as transparent as each situation allows. I also strive to be as efficient as possible. In the service industry, many tasks may appear simultaneously, having a highly efficient system and team makes those situations go a lot more smooth.
Overview
9
9
years of professional experience
Work History
Service Supervisor,
Convene
New York, NY
08.2022 - Current
- Ensured my team as efficient as possible, balancing both client requests and everything required by our PEO
- Ensured the Convene culture has remained at my primary location, and held myself and others accountable for being 1% better every day
- Seamlessly pivoted to many different responsibilities as roles were shuffled and remained a constant whenever turnover was happening within the management team
Service Technician,
Convene
New York, NY
04.2022 - 08.2022
- Ensured events went flawlessly, using the PEO for guidance
- Ensured I was being a role model for my colleagues
- Assisted repairing some strained relationships with other departments & the 225 service team upon my arrival to the location
Crew Member,
Chipotle
Lawrence, NY
02.2019 - 04.2022
- Was assigned primary cashier responsibilities & was entrusted to count cash registers despite not being within the management team
- Kept food standards high by continuing to practice the Food Safety 7, Chipotle's standard for food safety
- Ensured each guest was treated kindly, and built bonds with members of the community to help establish regulars at our location
Caterer,
Paul Evans Catering
Island Park, NY
08.2014 - 01.2019
- Kept up with an incredibly fast paced environment & ever changing guest needs
- Learned to become comfortable in uncomfortable situations, as most days we would have to adjust the majority of our setup minutes before food service began
- Verbalized workflows & helped our team better understand the expectations we set for one another
Education
Some College (No Degree) - Business Administration
CUNY York College
Jamaica, NY02-2019
High School Diploma -
Channel View School For Research
Rockaway Park, NY06-2015
Skills
- Supervisory Role Experience
- Progress Focused
- Experienced at Scheduling
- Positive and Professional
- Understanding of Finances
- Employee Engagement
- Product Knowledge
- Problem-Solving Abilities
- Customer Service
Timeline
Service Supervisor,
Convene
08.2022 - Current
Service Technician,
Convene
04.2022 - 08.2022
Crew Member,
Chipotle
02.2019 - 04.2022
Caterer,
Paul Evans Catering
08.2014 - 01.2019
Some College (No Degree) - Business Administration
CUNY York College
High School Diploma -
Channel View School For Research
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