Kyle Sager
Domestic CEO
Scottsdale,United States
Summary
Responsible and reliable Shift Leader with 13 years in the hospitality industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers and employees. Keen to continue growing knowledge of medical terminology, protocols for handling samples and patient information, becoming an expert in phlebotomy.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Healthcare and Domestic CEO
Sager Household
Scottsdale, AZ
02.2016 - Current
- Helped develop and implement treatment plans to improve gross and fine motor coordination, movement and functioning of upper extremities after severe brain damage caused by seizures.
- Defined core problems and implemented key strategies for investigating and remediating concerns.
- Identifies health issues while at home and contacts daughter's physician to discuss best method for resolution.
- Provides complete home care to daughter, including physical assessments, medication and chronic illness management.
- Learned and maintains proficiency in first responder skills such as First Aid and CPR to offer optimal support in an emergency situation.
- Coordinates all doctor appointments, lab works, therapies and surgeries.
Participating Parent Aide
Stepping Stones Academy
Glendale, AZ
09.2019 - 05.2021
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Starbucks Barista, Supervisor and Licensed Manager
Starbucks, Starbucks Albertsons
Shrewsbury, England And Phoenix, AZ
07.2008 - 01.2021
- Maintained supply levels in counter and customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained a strong passion for the craft and the company, allowing me to elevate in position over my 13 years with the brand.
Education
High School Diploma -
Shrewsbury Girls Day School Trust
Shrewsbury, UK 09.2002 - 06.2009
Mathematics
Shrewsbury College of Arts And Technology
Shrewsbury, UK 01.2010 - 05.2010
ASCP Certification - Phlebotomy
Arizona Medical Training Institute
Mesa, AZ 08.2021 - Current
Skills
Leadership
Policies and procedures
Customer Service
Problem solving
Microsoft Office Skills
Urgent and Emergency Care
Additional Information
- CPR certified
- Level 1 fingerprint card clearance
Hobbies
- Baking - I create wedding cakes, birthday cakes and dessert tables 3 - 5 times a year
- Event planning - Help design and coordinate family/friend's events
- Travel - I try to visit the UK once a year, adding an additional country each visit
- Video games
- Painting
Timeline
ASCP Certification - Phlebotomy
Arizona Medical Training Institute
08.2021 - Current
Participating Parent Aide
Stepping Stones Academy
09.2019 - 05.2021
Healthcare and Domestic CEO
Sager Household
02.2016 - Current
Mathematics
Shrewsbury College of Arts And Technology
01.2010 - 05.2010
Starbucks Barista, Supervisor and Licensed Manager
Starbucks, Starbucks Albertsons
07.2008 - 01.2021
High School Diploma -
Shrewsbury Girls Day School Trust
09.2002 - 06.2009