Kyle Salzgeber

• Taken two stores from under-preforming/unprofitable to positive sales growth. 25% increase for both sales and profitability
• Improved customer satisfaction by 35% in 4 weeks
• Trained new manager teams to achieve these results

• Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.

• Oversaw staff of 20+ employees
• Maintained lowest staff turnover in company – less than 1 person per month
• Trained two general managers who are running their own stores
• Received 5-star corporate audit score – best in franchise

Cross-trained throughout most of company

• Responsible for check in, inspection of, and lot assignments for incoming semi-truck containers
• Worked on team of four to assign loads and handle issues for 50 truck drivers
• Final 6 months were spent in accounts receivables supporting division of 100 drivers

• Started as driver while still in school May 2016
• Promoted to manager in July 2017
• 1 of 10 managers running 10th busiest store in nation
• Helped run staff of 55+ people
• Responsible for hiring, training, and scheduling of staff
• Oversaw ordering and maintained inventory
• Managed customer issues, conflicts among other employees, and interactions with other locations
• General day-to-day operations including raw material and labor metrics