Summary
Work History
Education
Skills
Affiliations
PROFESSIONAL DEVELOPMENT & ORGANIZATIONS
Timeline
Generic

Kyle Schroeder

7425 La Vista Dr. Apt. 1531 Dallas,TX

Summary

Recent graduate with foundational knowledge in Aviation Management and hands-on experience gained through academic projects and capstone experiences. Demonstrates teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Offering strong foundation in analytical thinking and problem-solving, eager to grow and excel in the aviation industry. Bring understanding of safety procedures and operational logistics, with capacity to quickly learn and apply new aviation concepts. Ready to use and develop skills in communication and organization within an Aviation Operations and Logistics role.

Work History

Marketing and Catering Leader

Chick-Fil-A
Norman, Oklahoma
08.2023 - 2026
  • Developed and executed local marketing strategies to increase brand visibility and drive sales, including social media campaigns, community events, and partnerships.
  • Managed multiple catering operations for the University of Oklahoma each generating over $2,000 each in revenue.
  • Coordinated with the operations team to ensure accurate and timely fulfillment of large catering orders.
  • Analyzed sales data and customer feedback to identify opportunities for growth and refine marketing tactics.
  • Trained staff on operational standards and best practices for efficiency.
  • Coordinated daily operations, aligning resources to achieve peak service periods effectively.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Assisted with new hire processing and existing training programs.

Shift Leader

Chick-Fil-A
Norman, Oklahoma
07.2023 - 2025
  • Supervised and coordinated daily operations, ensuring exceptional service standards and efficient workflows.
  • Led and trained team members on customer service, food safety protocols, and company procedures, resulting in improved team performance and guest satisfaction.
  • Managed shift schedules, delegated tasks, and resolved any issues promptly to maintain a smooth and efficient operation.
  • Assisted in cash handling, including opening and closing registers, reconciling transactions, and preparing daily reports.
  • Enhanced guest experience by promptly addressing customer concerns and implementing solutions to improve service quality.
  • Supervised team members to ensure adherence to operational standards and customer service excellence.
  • Trained new staff on food safety protocols and efficient workflow practices.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Team Member

Chick-Fil-A
Norman, Oklahoma
04.2023 - 2025
  • Provided exceptional customer service in a fast-paced environment, ensuring a positive dining experience for all guests.
  • Took orders accurately, managed cash transactions, and handled customer inquiries with a friendly and professional attitude.
  • Worked collaboratively with team members to meet daily sales targets and improve overall efficiency.
  • Participated in ongoing training to stay updated on company procedures, menu changes, and customer service techniques.
  • Consistently recognized for reliability, punctuality, and contributing to a positive team atmosphere.

Education

Bachelor of Science - Aviation Business Management

University of Oklahoma
Norman, OK
05.2024

Skills

  • Strategic Planning
  • Proficient in software applications
  • Aircraft procedure management
  • Flight coordination
  • Data Analysis
  • Informed decision making
  • Consistent dedication to quality
  • Effective organizational skills
  • Aviation operation systems
  • Flight data analysis
  • MS office
  • Safety procedures
  • Computer skills
  • Google suite proficiency
  • Project coordination
  • Operations support
  • Database updating
  • Technical writing

Affiliations

  • Alpha Eta Rho Professional Aviation Fraternity, University of Oklahoma January 2019 - May 2021 Member
  • Volunteered at the Pilot N Paws fundraiser.
  • Handled fraternity dues & other miscellaneous transactions.
  • Conducted surveys and polls to members for certain decisions regarding the organization.
  • Kappa Sigma Fraternity, Gamma-Kappa Chapter, University of Oklahoma August 2019 - May 2022 Member
  • Organized event logistics including themes, activities, and locations
  • Handled fraternity dues & other miscellaneous transactions
  • Social Media Coordinator

PROFESSIONAL DEVELOPMENT & ORGANIZATIONS

American Association of Airport Executives ( AAAE )-Student Membership and Annual Conference

Timeline

Marketing and Catering Leader

Chick-Fil-A
08.2023 - 2026

Shift Leader

Chick-Fil-A
07.2023 - 2025

Team Member

Chick-Fil-A
04.2023 - 2025

Bachelor of Science - Aviation Business Management

University of Oklahoma

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Kyle Schroeder