Kyle Scott
Mount Pleasant,SC
Summary
Recent graduated from the University of Arizona with a bachelors degree in sociology. Has the insights and knowledge from my degree to turn theory into action and really make a positive impact in the community. I'm not just a recent grad - I'm a catalyst for change, ready to bring enthusiasm, dedication, and a fresh perspective to any organization or project. I am an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Store Manager
Wings and Rice
11.2022 - 07.2024
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance. Trained five employees during my employment.
- Through my efforts in marketing, remodeling and staff training, profits increased by over 20% during my employment.
- Managed inventory control, cash control, and store opening and closing procedures for two years.Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Immediately resolved issues with patrons by employing careful listening and communication skills. During employment, ratings of the restaurant dramatically improved as result of increases in the quality of customer service and food quality.
- Worked closely with restaurant owner to develop and implement marketing initiatives.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Developed and implemented strategies to improve revenue and profitability.
- Supported recruitment efforts by interviewing potential candidates contributing to a skilled and motivated team.
- Managed staff schedules and maintained adequate coverage for all shifts.
Front of House Team Member
Jun Dynasty
08.2018 - 11.2019
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Operated multi-line telephone console system to answer and triage calls to designated recipients, offering smooth communications. Taking over 50 customer calls per shift.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Established welcoming atmosphere by greeting each guest warmly.
- Checked room availability and calendar bookings to schedule reservations for incoming guests and provide detailed itinerary.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Operated register to process payments and collect cash payment for order totals.
Dishwasher
GOYITAS
03.2016 - 02.2017
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
Education
Bachelor's Degree - Sociology
University of Arizona
Tucson, AZ12.2023
Skills
- Customer Response
- Training and mentoring
- Team Building and Leadership
- Problem-Solving
- Customer Service
- Relationship building and management
- Multitasking and Organization
- Recruitment and hiring
Timeline
Store Manager
Wings and Rice
11.2022 - 07.2024
Front of House Team Member
Jun Dynasty
08.2018 - 11.2019
Dishwasher
GOYITAS
03.2016 - 02.2017
Bachelor's Degree - Sociology
University of Arizona
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