Kyle Shafer
Vacaville,CA
Summary
Dynamic and dependable professional with a strong work ethic, I enhance operational efficiency and customer satisfaction. Skilled in logistics and inventory management, I excel in decision-making and workplace safety, driving improvements that streamline processes and foster collaboration. Committed to delivering exceptional service and maintaining high standards.
Overview
7
7
years of professional experience
Work History
Amazon Tom Associate
Amazon
05.2024 - Current
- Supported daily operations by coordinating logistics and inventory management processes.
- Assisted in developing workflow improvements to enhance efficiency in team tasks.
- Provided training and support to new associates on operational procedures and tools.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined communication channels between departments, improving information flow and collaboration.
- Developed comprehensive risk management skills, significantly reducing potential disruptions.
- Developed the skills to be able to drive a hostler and drive with a trailer and park a trailer.
Amazon Associate
Amazon
06.2022 - 05.2024
- Operated a forklift to safely move packages, and lift pallets
- Optimized trailer space by strategically stacking and loading outbound shipments to maximum volume efficiency
- Learned safety skills to effectively work with others in a warehouse
Coffee Barista
Starbucks
06.2021 - 06.2022
- Crafted high-quality beverages following standardized recipes and customer preferences.
- Trained new staff on coffee preparation techniques and customer service protocols.
- Maintained cleanliness and organization of work areas to comply with health regulations.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Implemented efficient workflows to enhance order processing speed during peak hours.
- Provided exceptional customer service, fostering repeat business through positive interactions.
- Collaborated with team members to create a positive work environment and improve morale.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Produce Clerk
WinCo Foods
11.2019 - 05.2021
- Managed inventory levels to ensure product availability and minimize waste.
- Trained new staff on produce handling procedures and safety protocols.
- Collaborated with team to maintain cleanliness and organization of produce department.
- Monitored product quality, removing damaged items to uphold store standards.
- Assisted customers with inquiries, enhancing shopping experience through excellent service.
- Implemented efficient stocking processes, reducing replenishment time for produce displays.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Crew Member
McDonald's
06.2019 - 11.2019
- Delivered exceptional customer service in fast-paced environment to enhance guest experiences.
- Operated kitchen equipment efficiently, ensuring food quality and safety standards compliance.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Assisted in training new crew members on operational procedures and best practices.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Contributed to team goals by meeting service speed targets during peak hours.
- Monitored product quality, addressing issues promptly to maintain high standards.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Will C. Wood High School
Vacaville, CASkills
- Attention to detail
- Workplace safety
- Decision-making
- Flexible schedule
- Work Planning and Prioritization
- Strategy development
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Dependable and reliable
- Vehicle inspection
- Route planning
- Environmental awareness
- Efficient maneuvering
- Trailer inspection
- Equipment operation
Timeline
Amazon Tom Associate
Amazon
05.2024 - Current
Amazon Associate
Amazon
06.2022 - 05.2024
Coffee Barista
Starbucks
06.2021 - 06.2022
Produce Clerk
WinCo Foods
11.2019 - 05.2021
Crew Member
McDonald's
06.2019 - 11.2019
High School Diploma -
Will C. Wood High School