Kyle Shaffer
Schoenchen,KS
Summary
Dynamic Quality Assurance Manager with a proven track record at Cross Mfg., excelling in internal audits and continuous improvement initiatives. Expert in quality assurance management, fostering collaboration and accountability. Adept at mentoring teams and implementing effective QA processes, enhancing product quality and driving operational excellence.
Experienced with quality control processes and team leadership in manufacturing settings. Utilizes data-driven methodologies to prevent defects and ensure compliance. Strong understanding of regulatory standards and continuous improvement practices.
Overview
10
10
years of professional experience
Work History
Quality Assurance Manager
Cross Mfg.
11.2020 - Current
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
Engineer Technician
Cross Mfg.
11.2017 - 11.2020
- Enhanced product quality with thorough testing procedures and detailed documentation.
- Prototype testing.
- Checked prints for accuracy.
- Set up items in system.
Quality Assurance Technician
Cross Mfg.
09.2016 - 12.2017
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
- Verified gaging and maintained records.
- Led Hays Internal Audit team.
CNC Machine Operator
Cross Mfg.
01.2015 - 09.2016
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
Education
High School Diploma -
Council Grove High School
Council Grove, KS05-1992
Skills
- Internal audits
- Continuous improvement
- Quality assurance management
- Audit coordination
Timeline
Quality Assurance Manager
Cross Mfg.
11.2020 - Current
Engineer Technician
Cross Mfg.
11.2017 - 11.2020
Quality Assurance Technician
Cross Mfg.
09.2016 - 12.2017
CNC Machine Operator
Cross Mfg.
01.2015 - 09.2016
High School Diploma -
Council Grove High School
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