Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
Generic

Kyle Shannon

Solana Beach,CA

Summary

Driven and dynamic Food Runner/Hostess with four years of experience at El Pescador Fish Market in San Diego. Here, I bussed tables and accommodated our customers respectfully and interactively, eventually learning enough to be promoted. After my promotion, I started taking orders and selling fish from the case, providing basic knowledge about different kinds of fish. I'm well-rounded in hospitality service and teamwork, I excel in fast-paced environments, ensuring seamless operations and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Food Runner/Hostess

El Pescador Fish Market
03.2019 - 08.2024
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Cultivated warm relationships with regular customers.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Restocked food supplies in the kitchen and organized storage areas.
  • Operated cash register and processed payments from customers.
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.

Education

High School Diploma -

Torrey Pines High School
Carmel Valley, CA
05.2023

Skills

  • Hospitality Service Expertise
  • Performance Improvement
  • Anticipating Customer Needs
  • Teamwork and Collaboration
  • Customer Service
  • Cleaning and Sanitizing
  • [Italian] Fluency
  • Strong Work Ethic
  • Organizational Skills
  • Quick Learner
  • Spatial Awareness
  • Food Safety Knowledge
  • Restaurant Etiquette
  • Reliability
  • Attention to Detail
  • Excellent Communication
  • Physical Stamina
  • Positive Attitude

Interests

Growing up in San Diego exposed me to many sports and hobbies. Ever Since I can remember, I've enjoyed surfing with my friends, skating, and eventually fishing. As much as I'm immersed in being outside, my family's business, El Pescador Fish Market, is just as entertaining. I always loved learning about all the different kinds of fish from the older guys and making good relationships with customers in a respectful, casual way. Being in the restaurant industry will always be a dream of mine, and I'm excited to learn about it in a new place.  

Languages

Italian
Native or Bilingual

Timeline

Food Runner/Hostess

El Pescador Fish Market
03.2019 - 08.2024

High School Diploma -

Torrey Pines High School
Kyle Shannon