Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kyle Siipola

Gainesville,CA

Summary

I am a hard working employee that understands how to maintain a sense of urgency in order to complete tasks on time while making sure the customer receives a personal interaction that satisfies all their needs. In my previous position at In-N-Out Burger I was in charge of 3-6 associates at any given time and it was my responsibility every customer interaction was up to standard, and that every piece of food that went over the counter or out the window was up to our high standards. For a student I have a flexible schedule and I have great communication skills.

Overview

2
2
years of professional experience

Work History

Associate

In-N-Out Burger
Redding, CA
08.2022 - 08.2024
  • Built relationships with customers by providing friendly customer service.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Provided customer service support for inquiries, complaints, and returns.
  • Trained new associates on store operations, policies, and procedures.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Adhered to food safety standards when storing and preparing foods.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.

Park Services

Water Works Park
Redding, CA
05.2022 - 07.2022
  • Resolved conflicts between employees or between customers and employees in a professional manner.
  • Oversaw the implementation of safety measures designed to protect guests from potential hazards.
  • Resolved customer complaints in a professional manner.
  • Supervised the daily operations of park services staff, ensuring quality customer service and safety protocols were met.
  • Performed inspections of facilities on a regular basis in order to ensure compliance with health codes.
  • Ensured that all equipment was properly maintained according to manufacturer's specifications.

Education

High School Diploma -

Foothill Highschool
Palo Cedro, CA
06-2024

Skills

  • Cash Handling
  • Management Support
  • Attention to Detail
  • Client Engagement
  • Complex Problem-Solving
  • Time Management
  • Customer Service
  • Relationship Building

Accomplishments

  • Army ROTC Scholarship
  • Certificate of Special Congressional Recognition recipient

Timeline

Associate

In-N-Out Burger
08.2022 - 08.2024

Park Services

Water Works Park
05.2022 - 07.2022

High School Diploma -

Foothill Highschool
Kyle Siipola