Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Kyle Smith

San Antonio,TX

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Veteran manager with top-level skills in Pharmacy operations and numeric calculations by Excel spreadsheets. Likeable personality and customer-focused background coupled with expertise in team building. Ready to tackle new challenges and build success with exciting organization.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Walgreens
Fort Worth/San Antonio, TX
07.2014 - Current
  • Worked at 6 different stores and brought positive changes to each store's metrics.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached 25 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings each year, even during pandemic.
  • Interviewed, hired and trained 10 staff associates and equipped to comply with company policies and procedures.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Support Analyst

Selerix
McKinney, TX
01.2014 - 06.2014
  • Supported users with software, hardware and network issues.
  • Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via email and phone.
  • Resolved 20 customer concerns daily.

Education

Bachelor of Science - Applied Mathematics

Texas A&M University
College Station, TX
12.2012

Skills

  • Assignment Delegation
  • Goal Setting
  • Budget Control
  • Employee Motivation
  • Mathematical Calculation and Reasoning
  • Vendor management
  • Systems and software programs
  • Microsoft Office Suite

Hobbies

  • Love the outdoors including camping and disc golf
  • I compose orchestral music and am learning the piano and violin

Timeline

Assistant Store Manager

Walgreens
07.2014 - Current

Support Analyst

Selerix
01.2014 - 06.2014

Bachelor of Science - Applied Mathematics

Texas A&M University

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Kyle Smith