Kyle Smith
Saint Hedwig,TX
Summary
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
6
6
years of professional experience
Work History
Showroom Manager
Yardbird/Best Buy
03.2023 - Current
- Oversaw daily showroom operations, ensuring a clean, organized, and welcoming environment for customers.
- Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
- Increased showroom sales by implementing effective visual merchandising strategies and product displays.
- Generated personal sales to meet or exceed established sales goals.
- Trained and mentored sales staff to improve their product knowledge and enhance customer service skills.
Relationship Banker
J.P. Morgan Chase
09.2022 - 03.2023
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Specialty Sales Manager
Best Buy
04.2020 - 09.2022
- Managed a high-performing sales team, focusing on individual coaching and mentoring to drive results.
- Led cross-functional teams to ensure seamless collaboration between various departments, enhancing overall efficiency.
- Monitored team performance metrics closely, identifying areas for improvement and implementing corrective action where necessary.
- Achieved consistent growth in revenue by developing and executing targeted sales strategies for specialty products.
Sales Supervisor - Computers
Best Buy
05.2019 - 04.2020
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Checked store merchandise regularly for proper display and replenishment.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Boosted sales by implementing effective training programs for new and existing employees.
- Analyzed sales data to set quotas and assess potential areas of growth.
Sales Supervisor - Home Theater/Magnolia
Best Buy
03.2019 - 04.2020
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Education
High School Diploma -
Brookwood High School
Lilburn, GA07-2009
Skills
- Profit and revenue-generating strategies
- Motivating teams
- Coaching and Development
- Conflict resolution
- Customer obsession
- Recruiting and Hiring
- Performance management
- Sales excellence
Timeline
Showroom Manager
Yardbird/Best Buy
03.2023 - Current
Relationship Banker
J.P. Morgan Chase
09.2022 - 03.2023
Specialty Sales Manager
Best Buy
04.2020 - 09.2022
Sales Supervisor - Computers
Best Buy
05.2019 - 04.2020
Sales Supervisor - Home Theater/Magnolia
Best Buy
03.2019 - 04.2020
High School Diploma -
Brookwood High School