Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Sohm

Omaha,NE

Summary

Experienced in customer service, product knowledge, and sales techniques. Leverage strategic merchandising to optimize product exposure and drive sales. Proven track record of fostering customer loyalty and effectively addressing inquiries. Bring a wealth of experience to the table. Gained valuable insights into successful time management strategies and collaboration through studies at the University of Nebraska Omaha. Strong background in team building and leadership, making a valuable asset to any organization.

Overview

5
5
years of professional experience

Work History

Retail Sales Specialist

REI
08.2022 - Current
  • Handled in-store purchase payment processing with cash and credit cards
  • Displayed merchandise by arranging in appealing ways to boost sales
  • Issued receipts and processed refunds, credits, or exchanges
  • Delivered in-depth information on product features so customers could make educated decisions before purchase
  • Informed customers of current store promotions to encourage additional sales purchases
  • Trained new associates in cash register operations, conducting customer transactions

Youth Soccer Coach

Phoenix Futbol Cluc Inc
07.2023 - 03.2024
  • Promoted good sportsmanship and fostered a positive team environment by modeling respectful behavior both on and off the field.
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Developed strong communication channels with parents, providing regular updates on player progress and addressing concerns promptly.
  • Provided mentorship to players, fostering personal growth alongside athletic development through guidance on topics such as leadership, teamwork, and discipline.
  • Streamlined practice schedules and drills for increased efficiency in skill development and time management.
  • Adapted coaching style based on individual learning styles of players by employing differentiated instruction methods when needed.

Delivery Driver

DoorDash
02.2021 - 06.2022
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Completed on-time deliveries by choosing best and most efficient routes
  • Managed customer inquiries and complaints in polite and professional manner

Cashier

Buffalo Wild Wings
08.2019 - 01.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Built relationships with customers to encourage repeat business
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Served food and beverages promptly with focused attention to customer needs
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations

Education

Bachelor of Arts - Media Communication And Journalism

University of Nebraska At Omaha
Omaha, NE
12.2025

Associate’s Degree - General Studies

Metropolitan Community College
Omaha, NE
05.2022

High School Diploma -

Papillion La Vista South High School
Papillion, NE
05.2020

Skills

  • Sales expertise
  • Effective communication abilities
  • Customer Service
  • Customer Engagement
  • Time management
  • POS System Operation
  • Teamwork and Collaboration
  • Relationship Building
  • High-volume dining
  • Customer Satisfaction
  • Photography/Videography
  • Photo and Video Editing

Timeline

Youth Soccer Coach

Phoenix Futbol Cluc Inc
07.2023 - 03.2024

Retail Sales Specialist

REI
08.2022 - Current

Delivery Driver

DoorDash
02.2021 - 06.2022

Cashier

Buffalo Wild Wings
08.2019 - 01.2021

High School Diploma -

Papillion La Vista South High School

Bachelor of Arts - Media Communication And Journalism

University of Nebraska At Omaha

Associate’s Degree - General Studies

Metropolitan Community College
Kyle Sohm