KYLE SORG
Wilson,Wyoming
Summary
I have had to have constant attention to detail in all previous jobs as well as strong customer service/ public relations experience. Committed to the success of myself and the success of employers.
Overview
7
7
years of professional experience
Work History
Tow Truck Operator
Ron's Towing
11.2021 - 09.2024
- Fastened chains, straps, covers, and binders to secure load during transit.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Answered roadside assistance calls for tows and other vehicle support.
- Operated with safety and skill to avoid accidents and delays.
Transportation Security Officer
JHAB
12.2019 - 11.2021
- Conducted pre-board security screening of individuals and baggage
- Responded appropriately to security breaches and emergency situations
- Mitigated security threats by identifying, evaluating, and applying appropriate situational approaches
- Closely examined the documentation provided by each passenger to verify their destinations and identify special handling requirements
- Enforced policies evenly with all passengers and crew to minimize safety concerns
- Worked with local and federal law enforcement professionals to investigate and resolve security problems
- Inspected carry-on items visually, manually and with the help of machinery such as x-ray machines.
Bartender
Jedadiahs
06.2019 - 09.2019
- Conducted proper housekeeping to ensure cleanliness, including inspecting bottles for purity, ensuring the maintenance of equipment, and storing foods properly
- Requested identification to verify patrons are of legal drinking age
- Answered beverage questions and recommended potential choices according to patron preferences
- Trained new bartenders in all aspects of the job, including customer service, use of equipment, drink preparation, and upselling techniques.
Delivery Driver
Papa johns
04.2017 - 06.2019
- Increased customer service by reviewing orders before delivery to determine that they were complete and properly invoiced
- Tracked and maintained records for mileage, fuel usage, and delivery information
- Loaded and unloaded items for delivery to and from the vehicle
- Delivered items within reasonable time by traveling most direct route
- Addressed customer complaints, proactively seeking resolution to promote repeat business.
Education
High School Diploma -
Sequoia pathway academy
Maricopa, Az05.2016
Skills
- Threat management
- Operations management
- Passenger relations
- Creative thinking
- Task prioritization
- Assisting customers
- Operating hydraulics
- Recovering vehicles
- Safe Driving Practices
- Route Navigation
- Preventive Maintenance
- Vehicle Inspection
Timeline
Tow Truck Operator
Ron's Towing
11.2021 - 09.2024
Transportation Security Officer
JHAB
12.2019 - 11.2021
Bartender
Jedadiahs
06.2019 - 09.2019
Delivery Driver
Papa johns
04.2017 - 06.2019
High School Diploma -
Sequoia pathway academy
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