Kyle Stake
Palo Alto,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
13
13
years of professional experience
Work History
Account Executive: University Development
Grand Canyon Education
11.2020 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Worked within specific geographic territory to cultivate new prospects, cross-sell solutions, reach goals and close sales.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Account Executive: Sales & Service
San Jose Sharks
06.2017 - 10.2020
- Achieved 20%, year over year, growth in revenue by focusing on successful markets and capitalizing on current clients
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Communicate regularly with current and prospective partners through phone calls, personal appointments and hospitality events
- Led brainstorm sessions to analyze and adapt current product line to become more virtually focused adding new touchpoints for 150 accounts.
Warehouse Sales Manager
Sports Warehouse
02.2011 - 04.2017
- Key individual who maximized efficiency resulting in a 400% growth in sales during tenure
- Identified opportunities to improve company environment and achieve higher results in customer and employee satisfaction
- Revamped business operations to improve accuracy across the company on all 35,000+ products
- Resolved problem areas in logistics and implement plans to increase productivity through cost-effective solutions.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
Education
Bachelor of Science - Sport Management & Leadership -
University of New Hampshire
Durham, New HampshireSkills
- Lead Generation
- Account Management
- Territory Management
- Customer Service
- Project Management
- Budgeting and Financial Management
- Recruitment and Retention Strategies
- Training and Development
Timeline
Account Executive: University Development
Grand Canyon Education
11.2020 - Current
Account Executive: Sales & Service
San Jose Sharks
06.2017 - 10.2020
Warehouse Sales Manager
Sports Warehouse
02.2011 - 04.2017
Bachelor of Science - Sport Management & Leadership -
University of New Hampshire
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