Rene Jumayao
Iloilo City,IL
Summary
Experienced Customer service. Medical Virtual Assistant, Account Executive and Sales Development Representative with 10 years of expertise. Proficient in using tools like SalesForce, CRM, 3CX, Ring Central, CarelonMBM, AthenaOne, CoverMyMeds and HubSpot.
Overview
2027
2027
years of professional experience
Work History
Account Executive/Sales Development Representative
MEDVA
11.2025 - 07.2026
- Served as the first point of contact for incoming leads from referrals, marketing campaigns, and direct inquiries. Conducted soft-discovery conversation to assess client needs, budget urgency, and service fit. Qualified leads and schedule discovery or strategic calls with account executives. Maintained accurate CRM records in HubSpot, documenting all interactions and follow-up activities. Collaborated with marketing sales, and intake operations teams to streamline lead handoffs and track referral sources. Proactively followed up with prospects to maintain pipeline activity and improve engagement. Prepared weekly reports on lead volume, qualifications rates, and SQL conversion performance.
- Conducted Discovery and strategic calls with qualified prospects to identify client needs and recommend appropriate services. Built and maintain strong client relationships through consistent communication and follow-up. Assisted in preparing proposals, contacts, and pricing discussion to support the sales process. Managed prospect follow-ups to improve leads through the pipeline and support successful client onboarding and conversion.
Medical Virtual Assistant
ASKVELMA
2024 - 01.2025
- Family Practice - Inbound and outbound calls to follow up patient's appointments, reschedule and cancellation. Calling Clinics and Hospital to request Medical Records of the patient, sending emails about patient demographics, prior auth and insurance verification.
Medical Appointment Setter
MEDRISK
03.2020 - 03.2024
- Outbound calling for patients and schedule their therapy sessions to hospitals and clinics all over the US. Doing prior authorization, Insurance verification and Rerrals.
Sales Executive
Telstra
Pasay City, Philippines (MOA)
01.2017 - 02.2020
- Developed strong customer relationships through effective communication and personalized service.
- Executed sales strategies to drive product adoption and increase market share.
- Collaborated with cross-functional teams to enhance customer experience and resolve issues efficiently.
- Conducted market research to identify trends, informing sales tactics and promotional campaigns.
Education
Bachelor of Science - Computer Science
University Of San Agustin
Iloilo City, PH01-2014
Skills
- Lead Generation
- Lead generation
- Sales Strategy
- Sales
- Contract Negotiation
- Critical Thinking
- Patient support
Timeline
Account Executive/Sales Development Representative
MEDVA
11.2025 - 07.2026
Medical Appointment Setter
MEDRISK
03.2020 - 03.2024
Sales Executive
Telstra
01.2017 - 02.2020
Medical Virtual Assistant
ASKVELMA
2024 - 01.2025
Bachelor of Science - Computer Science
University Of San Agustin