- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Artificial Intelligence (AI) and Machine Learning
- Creative Writing
- Design and Build Websites
Kyle Stringham
League City
Summary
Compassionate, fast-learning psychology graduate starting a master's in counseling in Fall 2026 (pending admission), seeking entry-level roles in mental health clinics or private practice settings. Brings 9 months of high-volume customer-facing experience as a Starbucks barista, recognized as Partner of the Quarter for exceptional customer connection and de-escalation, plus prior experience supporting distressed clients in collections. Holds current CPR, First Aid, and BLS certifications and is eager to grow toward clinical counseling roles by serving clients with empathy, patience, and clear communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
03.2025 - Current
- Build strong rapport with diverse customers in a fast-paced environment through active listening, warmth, and consistent follow-through.
- Use de-escalation skills to calmly resolve complaints or conflicts, preserving a safe, welcoming atmosphere for customers and partners.
- Collaborate closely with team members during peak rushes, communicating clearly and supporting others to maintain service quality.
- Recognized as Partner of the Quarter for excellence in customer connection, teamwork, and reliability.
Sales Associate
Duluth Trading Company
10.2024 - 03.2025
- Assist customers in identifying needs and selecting solutions using open-ended questions and attentive listening.
- Handle concerns and returns with patience and problem-solving, aiming for resolutions that protect long-term relationships.
- Maintain an organized, clean environment that supports a positive, low-stress shopping experience.
Collections Agent
Lake City Self Storage
04.2023 - 08.2023
- Supported tenants behind on payments by calmly discussing account status and negotiating realistic payment plans.
- Maintained detailed, accurate records to support consistent communication between staff members.
- Managed difficult conversations over phone and in person while remaining professional and composed.
Youth Sports Referee & Program Supervisor
YMCA
03.2016 - 09.2018
- Officiated youth sports games for children from pre-K through 8th grade, enforcing rules consistently while promoting fair play and sportsmanship.
- Helped coach and encourage players during practices and games, emphasizing teamwork, confidence, and skill development across a wide age range.
- Supervised games and facilities to maintain a safe, structured environment for children, families, and volunteers.
- Coordinated with coaches, parents, and staff to address concerns and ensure games, schedules, and equipment needs were handled smoothly.
Education
Bachelor of Arts - Psychology
University of Houston–Clear Lake
Houston, TX08.2023
Skills
- Conflict de-escalation
- Empathetic communication techniques
- Fostering client relationships
- Consistent dependability
- Team collaboration and support
- Documentation and data entry
- Foundational knowledge in applied behavior analysis
- Basic computer skills (Microsoft Word, Outlook; typing)
Certification
- Basic Life Support (BLS)
- CPR Certification
- First Aid Certification
- Food Handler Certification
Interests
Timeline
Barista
Starbucks
03.2025 - Current
Sales Associate
Duluth Trading Company
10.2024 - 03.2025
Collections Agent
Lake City Self Storage
04.2023 - 08.2023
Youth Sports Referee & Program Supervisor
YMCA
03.2016 - 09.2018
Bachelor of Arts - Psychology
University of Houston–Clear Lake
Partner of the Quarter
Recognized as “Partner of the Quarter” for consistently delivering exceptional guest experiences and supporting store operations.