Kyle Tonjes
Holland
Summary
Dedicated Finance Manager with over 8 years of dealership experience. Experienced in helping customers through every stage of the purchasing process, from selecting the right unit to securing financing and completing compliant documentation. Strong relationship builder with expertise in lender negotiations, finance product presentations, customer service, and achieving dealership goals. Ready to bring proven leadership, dealership experience, and a customer-first approach to an automotive finance management role.
Overview
15
15
years of professional experience
Work History
Finance Manager
All-American Coach
Toledo
08.2022 - Current
- Manage the complete financing process.
- Work with banks, credit unions, and specialty lenders to secure financing for customers with a wide range of credit profiles.
- Present financing options, extended warranties, GAP coverage, and other protection products in a professional, customer-focused manner.
- Prepare and review finance contracts, ensuring compliance with federal, state, and lender requirements.
- Resolve lender stipulations and coordinate funding to facilitate timely deliveries.
- Collaborate with the sales team to provide a smooth and efficient customer experience.
- Build long-term relationships through honest communication and personalized financing solutions.
Sales Consultant
All-American Coach
Toledo
04.2018 - 08.2022
- Assisted customers throughout the RV buying process, identifying needs and recommending products that fit their lifestyle and budget.
- Built strong customer relationships that resulted in repeat business and referrals.
- Negotiated pricing and purchase agreements while maintaining high customer satisfaction.
- Maintained product knowledge to educate customers on features, options, and ownership benefits.
- Consistently met or exceeded individual sales goals while contributing to dealership success.
Manager
Aaron's Inc.
Toledo
03.2011 - 04.2018
- Managed daily store operations, customer accounts, and team performance in a fast-paced retail environment.
- Delivered excellent customer service while resolving account concerns, payment issues, and product questions.
- Supported sales goals through coaching, scheduling, and maintaining store standards.
- Built strong customer relationships and ensured a positive experience throughout the customer lifecycle.
Education
Accounting/Sports Management
Bowling Green University
Skills
- Finance & Insurance (F&I)
- Deal Structuring
- Customer Financing Solutions
- Lender Relations
- Credit Analysis
- Contract Preparation & Compliance
- Extended Warranties & Protection Products
- Negotiation & Closing
- Sales Process & Customer Retention
- Dealer Management Systems
- Team Leadership & Operations Management
- CRM Software
- Microsoft Office (Word, Excel, Outlook)
- Electronic Contract Processing
- Credit Application & Funding Systems
Timeline
Finance Manager
All-American Coach
08.2022 - Current
Sales Consultant
All-American Coach
04.2018 - 08.2022
Manager
Aaron's Inc.
03.2011 - 04.2018
Accounting/Sports Management
Bowling Green University