Motivated and engaging personality with flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Server/Bartender
The Sicilian Butcher
Phoenix, AZ
11.2022 - Current
SECURITY
Casa Amigos
Scottsdale, AZ
07.2021 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Checked and verified photo identification prior to granting facility access.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
SERVER
Grimaldi's Pizzeria
Scottsdale, AZ
12.2021 - 11.2022
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Sales Associate
GNC Live Well
Scottsdale, AZ
05.2020 - 07.2021
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
SERVER / BARTENDER
Grimaldi's Pizzeria
Scottsdale, AZ
01.2018 - 03.2020
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Checked guests' identification before serving alcoholic beverages.
Education
High School Diploma -
Mountain Ridge High School
Glendale, AZ
05.2015
Skills
Warm and Friendly
Dining Room Cleaning and Upkeep
Specials Promotion and Upselling
Menu Memorization and Presentation
Customer Service and Rapport
Food and Beverage Service
High-Volume Dining
Team Player
Natural Leadership
Suggestive Selling
Wine Pairings
baseball
Played through High School and Travel teams, Position played Pitcher and outfield.