Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Vaughan

Chesterfield,VA

Summary

Skilled Service Technician with a proven track record at James River Equipment, excelling in installation, repair, and customer relationship management. Demonstrated ability to enhance service quality through diagnostic testing and preventive maintenance, achieving significant customer satisfaction. Mastered John Deere AG products, blending attention to detail with exceptional service skills to foster client loyalty and operational excellence.

Overview

3
3
years of professional experience

Work History

Service Technician

James River Equipment
02.2022 - Current

Serviced and repaired John Deere AG products, focusing on tractors.

Performed maintenance on mowers while conducting repairs.

Conducted mobile mower setups at local home improvement stores.

Completed various John Deere training classes.

Customer Service Representative

Rockahock Campgrounds
05.2022 - 09.2022

Performed cashiering duties in a busy camp store.

Restocked inventory on shelves.

Operated check-in booth and directed campers to campsites.

Sales Associate

Pleasants Hardware
09.2022 - 06.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Certificate Of Technical Studies - Heavy Duty Diesel Technology

Bridging Communities Technical Center
New Kent, VA
05.2022

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Valid Driver's license
  • Troubleshooting skills
  • Diagnostic testing
  • Service reports
  • Equipment inspection
  • Customer relationship management

Timeline

Sales Associate

Pleasants Hardware
09.2022 - 06.2023

Customer Service Representative

Rockahock Campgrounds
05.2022 - 09.2022

Service Technician

James River Equipment
02.2022 - Current

Certificate Of Technical Studies - Heavy Duty Diesel Technology

Bridging Communities Technical Center
Kyle Vaughan