Kyle Vaughn
Bartlesville,OK
Summary
Dynamic owner/operator with a proven track record at Arrowhead Landscape, excelling in operations management and client relationship development. Successfully enhanced service delivery through strategic planning and staff training, achieving high customer satisfaction. Skilled in business operations and adept at negotiating with vendors to optimize costs while maintaining quality.
Overview
23
23
years of professional experience
Work History
Owner/Operator
Arrowhead Landscape
Bartlesville, OK
06.2018 - Current
- Developed and maintained client relationships to ensure satisfaction and repeat business.
- Managed project timelines and budgets for landscape design and installation services.
- Oversaw daily operations, ensuring efficient workflow and resource allocation.
- Trained and mentored staff on best practices in landscaping techniques and safety protocols.
- Implemented cost-saving measures through strategic sourcing of materials and vendor negotiation.
- Enhanced service delivery by integrating new landscaping technologies and equipment.
- Conducted site assessments to propose tailored landscape solutions for clients' needs.
- Evaluated employee performance, providing constructive feedback to promote professional growth.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Ordefiller
Walmart Distribution Center
Ochelata, OK
12.2023 - 01.2026
- Operated forklifts and pallet jacks for efficient order fulfillment.
- Selected and packed merchandise accurately to meet customer requirements.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Collaborated with team members to streamline picking processes and improve efficiency.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
- Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
- Followed safety protocols to minimize workplace accidents.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Lead Foreman
Lance's Classic Landscaping
Bartlesville, OK
11.2008 - 06.2018
- Oversaw daily landscaping operations, ensuring quality and efficiency in project execution.
- Trained and mentored team members on landscaping techniques and safety protocols.
- Managed scheduling and resource allocation to optimize workflow and productivity.
- Implemented process improvements that enhanced service delivery and client satisfaction.
- Coordinated with clients to understand project needs and provide tailored landscaping solutions.
- Conducted site inspections to ensure compliance with safety standards and design specifications.
- Led project teams in executing complex landscaping designs within established timelines.
- Developed maintenance plans for ongoing landscape management, improving longevity of installations.
- Developed comprehensive project plans that outlined key milestones, objectives, and timelines for efficient execution of tasks.
- Maintained accurate documentation for all project-related activities, including permits, inspections, change orders, and other compliance requirements.
- Evaluated employees'' performance periodically; provided constructive feedback aimed at improving overall job performance and ensuring project success.
Landscaper
Shay's Landscaping
Bartlesville, OK
03.2003 - 11.2008
- Designed and implemented landscape plans to enhance aesthetic appeal of residential and commercial properties.
- Operated and maintained various landscaping equipment including mowers, trimmers, and blowers.
- Collaborated with clients to assess needs and develop customized landscaping solutions.
Education
High School Diploma -
Bartlesville High School
Bartlesville, OK05.2001
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Sales negotiation
- Personnel management
- Staffing
- Operations oversight
- Strategic planning
- Payroll processing
- Relationship management
- Business operations management
- Marketing expertise
- Mechanical recoveries
- Client relationship management
- Recruiting and hiring
Timeline
Ordefiller
Walmart Distribution Center
12.2023 - 01.2026
Owner/Operator
Arrowhead Landscape
06.2018 - Current
Lead Foreman
Lance's Classic Landscaping
11.2008 - 06.2018
Landscaper
Shay's Landscaping
03.2003 - 11.2008
High School Diploma -
Bartlesville High School